B-Glass
Fenmoor Specialty Underwriting logo

Fenmoor QBR: finding a time

Email thread

Fenmoor Specialty Underwriting logo Fenmoor Specialty Underwriting · cs

Daniel Okafor asked Callum Reid for a quarterly review slot. Callum agreed to next week, mornings before 11:00, wants usage by team and open items, and said dashboards have been right at 07:00.

What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor asked Callum Reid for a quarterly review slot. Callum agreed to next week, mornings before 11:00, wants usage by team and open items, and said dashboards have been right at 07:00.

Ask: Daniel proposed an hour covering usage across the 40 licensed users and anything to fix before the contract end on 30 Jun 2026. Callum set conditions: Tuesday or Thursday, the agenda the day before.

Customer view: Callum is brisk but content, and said the 07:00 dashboards are what matters. He kept Richard out of the review for now.

Next: Daniel to send slots-matched agenda with a usage view by team and a list of open items.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2026-02-10
Last message2026-02-10

Messages

  1. Daniel Okafor
    Daniel Okafor 10 Feb 2026 17:38
    to Callum Reid
    Hello Callum, Thank you for your time on our last call. Just to close the loop, I'd like to get the next quarterly review in the diary for Fenmoor, as the Growth tier includes it and it has been a little while since we sat down properly. My suggestion is an hour with you and anyone from your team you would like in the room. I'd cover how the team is using the brain, what the usage looks like across the 40 licensed users, and anything you want fixed or added before the contract end on 30 Jun 2026, so there are no surprises later. Would sometime next week suit? If you could send me two or three slots that work, I'll fit around you. And if Richard would find it useful to join for part of it, just say and I'll make sure the agenda is short and to the point. How is the team finding it at the moment? Best wishes, Daniel
  2. Callum Reid
    Callum Reid 10 Feb 2026 18:07
    to Daniel Okafor
    Daniel, Next week is fine. Tuesday or Thursday, morning, before 11:00. Wednesday is no good. What I need is the usage view by team and a clear list of anything open on your side. Send me the agenda the day before, not the morning of. Leave Richard with me for now. I'll tell you if he wants in. Team is fine. Dashboards have been right at 07:00, which is what matters. Callum

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only