What was said
What this says
As at Fri 9 Oct 2026Largely scheduling: Daniel Okafor asked for a half-hour check-in and Callum Reid agreed Thursday at 10:00. Callum said what he needs is the bordereaux view at 07:00 every morning, and wants an update on it.
Ask: Callum accepted Thursday at 10:00 and set the agenda in one line: the bordereaux view right at 07:00 every morning, which the syndicates look at.
Customer view: He signals that an update on that view is all he needs to be content, so the 07:00 refresh is the account's test.
Next: Daniel needs to bring a refresh update to the Thursday check-in. He also mentioned closing one small query that came in recently.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 2 Dec 2025 14:54Hello Callum, Just a short note to get our next check-in booked. Nothing urgent, I would simply like to hear how the team is finding it now that the month-end work is behind you, and to close the loop on the one small query that came in recently. Could we do half an hour on Tuesday or Thursday next week? I can work around you. Best wishes, Daniel
- Callum Reid 2 Dec 2025 15:05Daniel, Thursday. 10:00. What I need is the bordereaux view right at 07:00 every morning. That is what the syndicates look at. Bring an update on that and we are fine. Callum