What was said
What this says
As at Fri 9 Oct 2026Mostly scheduling. Callum Reid asked for an hour after 14:00, no slide deck, and question volumes by team to see who is using the brain and who is not. Daniel Okafor agreed and held a Tuesday slot at 14:00.
Ask: Callum wants a working hour with the right people, not slides. He wants question volumes by team to see who is using it and who is not.
Customer view: Terse and practical, with a scrutiny of seat use across the 40 licensed seats. Daniel apologised for a gap in replying.
Next: Daniel to hold Tuesday at 14:00, send the invitation and bring usage by team.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2025-11-07
Last message2025-11-13
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Messages
- Daniel Okafor 7 Nov 2025 08:18Hello Callum, I hope the week has been kind to you. I'd like to get our next quarterly review in the diary, and I wanted to ask how the team is finding it before we do. Usage across your underwriters has been climbing nicely, and it would be good to spend the session on what your team is asking the brain, which of the 40 licensed seats are doing the most work, and what you want from it as the capacity providers' questions keep coming. Could you let me know which days suit you over the next couple of weeks? An hour should be plenty, and I'm happy to work around your bordereaux deadlines. Best wishes, Daniel
- Callum Reid 10 Nov 2025 11:53Daniel, What I need is an hour with the right people in the room, not a slide deck. Tuesday or Wednesday afternoon works for me, after 14:00. Thursday is no good, we have a binder review. Bring the question volumes by team. I want to see who is using it and who isn't. By when can you confirm? Callum
- Daniel Okafor 13 Nov 2025 16:36Hello Callum, Thank you, and apologies for the gap. Just to close the loop: I'll hold Tuesday afternoon at 14:00 for the review, and I'll send the invitation to you directly so it lands in your calendar today. I'll bring the question volumes broken down by team, as you asked, along with a short note on how many people are active. If you would like anyone else from underwriting to join, tell me and I'll add them. On 10 Nov 2025, at 11:53, Callum Reid wrote: > Bring the question volumes by team. I want to see who is using it and who isn't. Understood. I'll have it ready. Best wishes, Daniel
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