What was said
What this says
Current to 13 Oct 26Priya Raman sent the like-for-like Growth renewal at £44k for 40 users. Richard Thorne confirmed the figure, had no changes, and said he would sign and return the PDF that day.
Ask: Priya put the renewal order form forward for twelve months from 1 Jul 2025, with no change to scope, connectors or support terms. She asked for a signed PDF back.
Customer view: Richard confirmed the all-in cost was the only point he would be asked about, read the form and has no changes. He asked for confirmation of receipt before 30 Jun 2025.
Next: the thread shows his intent to sign but not the signed copy itself, so the executed form still needs to be filed.
The thread
Updated 9 Oct 26Messages
- Priya Raman 27 Jun 2025 11:04Hi Richard, Hope the week has been kind. I'm writing to put the renewal order form in front of you for signature, so that the Growth subscription carries on without a gap after the current term ends on 30 Jun 2025. To keep it simple, here is what it says: - Growth tier, for another twelve months from 1 Jul 2025 - 40 licensed users, as now - £44,000 for the year, the same as you pay today - No change to the scope, the connectors or the support terms There is nothing new to review on the commercial side, and Callum's team will see no change in how the brain runs day to day. If you can sign by Monday, we are comfortably ahead of the 1 Jul 2025 start, and I'm happy to make this easy: a signed PDF back to me is all we need. Best, Priya Priya Raman Account Executive, BB-Demo
- Richard Thorne 27 Jun 2025 13:03Priya, Thank you. Understood on the figure: £44,000, unchanged, 40 users. That is what I wanted to confirm, as the all-in cost is the only point I will be asked about. I have read the form and have no changes. I will sign this afternoon and return the PDF to you today. Please confirm receipt so that we have it on file before 30 Jun 2025. Regards, Richard Thorne