What was said
What this says
Current to 13 Oct 26Daniel Okafor sent the formal notice for the Growth renewal from 1 Jul 2025 at £44k. Richard Thorne asked for one all-in figure for the board; Daniel confirmed £44k and offered a usage note. Renewal not yet confirmed.
Ask: Daniel asked whether Fenmoor would renew on current terms, the same Growth tier with 40 licensed users. Priya Raman was copied to issue the paperwork.
Customer view: Richard replied only to ask whether £44k is the full amount, as he must take one figure to the board. He did not say whether he will renew.
Next: Daniel promised a usage note for the board and said Priya will confirm the figure in writing.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 1 Apr 2025 09:43Dear Richard, I hope you are well. I am writing with our formal renewal notice, as promised when we set up the original agreement. Your Growth subscription runs to 30 Jun 2025, and the renewal would start on 1 Jul 2025. The annual subscription is £44,000, for the same Growth tier and the 40 licensed users you have today. The last few months have been good ones for Fenmoor. More of your underwriting operations team is using the brain than at any point since go-live, and Callum's group seems to be reaching for it more often when the capacity providers come with questions. I would like to make sure the renewal reflects that and that there are no surprises on your side. Priya is copied and can issue the renewal paperwork as soon as you are ready. I would also be glad to join a short call if that helps you take it through internally. Just to close the loop, could you let me know whether you would like to renew on the current terms, or whether there is anything you would want to discuss first? Best wishes, Daniel
- Richard Thorne 4 Apr 2025 08:19Daniel, Thank you for the notice. What does this cost us, all in? I need one figure for the year, and I will need to take that to the board. On 1 Apr 2025, at 09:43, Daniel Okafor wrote: > The annual subscription is £44,000, for the same Growth tier and the 40 licensed users you have today. Is that the full amount, or are there other charges to expect? Keep it simple, please. Regards, Richard Thorne
- Daniel Okafor 4 Apr 2025 08:45Dear Richard, Thank you for coming back so quickly, and a fair question. The figure for the renewal year is £44,000. That is the annual subscription for the Growth tier with 40 licensed users, the same as your current term. I am not aware of anything else being added to the renewal, and Priya will confirm that in writing when she sends the paperwork, so you have it in black and white for the board. If it helps, I can put together a short note for you on how the brain has been used at Fenmoor over the year, so the board can see what the spend has bought. I will come back to you by Tuesday with it. Best wishes, Daniel