What was said
What this says
As at Fri 9 Oct 2026Sofia Marchetti invited Richard Thorne to the BG-Demo webinar on Thursday 21 November 2024, noting rising use at Fenmoor. No customer response in the thread; mostly an engagement touchpoint.
Ask: Sofia invited Richard or a colleague from underwriting operations to the session for operations leaders. She said more of the team has been using the brain and that Callum's group's conversations with Daniel Okafor have been practical.
Customer view: there is no customer response in the thread, so interest in the webinar is not shown.
Next: Sofia is holding seats pending a reply.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2024-10-30
Last message2024-10-30
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Messages
- Sofia Marchetti 30 Oct 2024 15:18Dear Richard, I am writing to invite you to our next online BG-Demo webinar, which takes place on Thursday 21 November 2024. I wanted to reach out personally because the picture at Fenmoor has been encouraging. More of your team has been using the brain in recent weeks, and Daniel tells me the conversations with Callum's group have been practical and constructive. That is exactly the direction we hoped for when you joined us in July. The session is aimed at operations leaders and covers how other firms are using the brain to answer questions from the people who oversee them. I appreciate it may not be your natural territory, so please feel free to send a colleague from underwriting operations in your place. It would be useful for them to hear how others are doing it. Could you let me know whether you or someone from your team would like a place? I will hold the seats and send the joining details once I hear from you. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo
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