Pasir Laut Logistics - Proposal v1
Documentdraft Pasir Laut Logistics · proposal · draft · 11 Dec 2024
Draft proposal dated 11 Dec 2024 for the Growth tier: £44k annual subscription, £56k total first-year investment, 99.5% availability and P1 response within 1 business hour. It is a proposal, not executed paper.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 11 Dec 2024 for the Growth tier: £44k annual subscription, £56k total first-year investment, 99.5% availability and P1 response within 1 business hour. It is a proposal, not executed paper.
What it is: a BG-Demo proposal to Pasir Laut Logistics, marked "DRAFT" and "Subject to discussion and refinement". It is filed under the customer's Proposals folder and was not modified after 11 Dec 2024.
Commits: nothing binding. It sets out Growth tier terms: 40 user seats, 8 data connectors, "All specified connectors will be live and operational by the end of week 8", and invoicing "in advance; payment due within 30 days".
Unusual: the nightly refresh is tied to 07:00 Singapore time. Auto-renewal with a 90-day renewal notice is stated, and first-year discounts do not carry forward.
Not settled: the connectors are "confirmed during discovery". The text does not show whether the customer signed, or what the executed order form says. Any contracted price or terms must come from the executed order form, not this draft.
As found in this document
As at Fri 9 Oct 2026- Price£44,000Source: the AI read of this record
- Availability SLA99.5% uptimeSource: the AI read of this record
- P1 response time1 business hourSource: the AI read of this record
- Data freshnessNightly refresh by 07:00 local time on business daysSource: the AI read of this record
- Nightly data refreshcomplete by 07:00 Singapore time on business daysSource: the AI read of this record
- Connector deliveryAll specified connectors will be live and operational by the end of week 8Source: the AI read of this record
- Implementation duration8 weeks from contract signatureSource: the AI read of this record
- Annual subscription (Growth tier)£44,000Source: the AI read of this record
- Total first-year investment£56,000Source: the AI read of this record
- BillingInvoiced in advance; payment due within 30 daysSource: the AI read of this record
- Term and notice1 year, auto-renewing annually with 90-day renewal noticeSource: the AI read of this record
- DiscountsApply to the first year onlySource: the AI read of this record
The document
Body
Pasir Laut Logistics, Proposal v1
DRAFT, Subject to discussion and refinement
Date: 11 Dec 2024
Executive Summary
BG-Demo connects your CRM, calls, emails, support tickets, and finance data into a single AI-queryable brain, running inside your Snowflake account. This proposal outlines the Growth tier to support multiple teams across your organization.
Scope
Growth Tier Includes
- 40 user seats
- 8 data connectors
- Pages, chat and search interface
- Dashboards builder for analytics
- Quarterly business reviews
- Nightly data refresh, complete by 07:00 Singapore time on business days
- 99.5% service availability
- P1 incident response within 1 business hour
Specific connectors will be confirmed during discovery based on your operational priorities.
Pricing
| Item | Amount |
|---|---|
| Annual subscription (Growth tier) | £44k |
| Total first-year investment | £56k |
The total first-year cost includes the annual subscription and one-time implementation. Annual subscriptions renew each year at the prevailing rate; first-year discounts do not carry forward to renewals.
Implementation Timeline
Read the whole document (2,312 characters)
Duration: 8 weeks from contract signature.
- Weeks 1–2: Data architecture and connector design review
- Weeks 3–6: Connector configuration and data load
- Weeks 7–8: User training and go-live support
All specified connectors will be live and operational by the end of week 8.
Service Levels
| Metric | Level |
|---|---|
| Availability SLA | 99.5% uptime |
| P1 response time | 1 business hour |
| Data freshness | Nightly refresh by 07:00 local time on business days |
Service credits apply for breaches; full terms in the Master Service Agreement.
Commercial Terms
- Term: 1 year, auto-renewing annually with 90-day renewal notice
- Billing: Invoiced in advance; payment due within 30 days
- Discounts: Apply to the first year only
Next Steps
- Confirm priority data sources (connectors)
- Review and initial this proposal
- Execute the Master Service Agreement and order form
- Schedule implementation kick-off for early 2025
We'd like to achieve signature this month to start implementation in the new year.
This is a draft proposal and subject to change pending further discussion.
Unusual terms
As at Fri 9 Oct 2026- Refresh deadline set to Singapore time
- Auto-renewal with 90-day renewal notice
- Connector go-live by end of week 8