Kempenland Distributie - Proposal
Documentfinal Kempenland Distributie · proposal · final · 2025-10-28
A proposal for a Growth tier subscription at £44k a year, with a first-year investment of £56k including implementation. It promises 99.5% availability and a nightly refresh by 07:00. It is an unsigned proposal, not an order form.
What it says
What this says
Current to 14 Oct 26A proposal for a Growth tier subscription at £44k a year, with a first-year investment of £56k including implementation. It promises 99.5% availability and a nightly refresh by 07:00. It is an unsigned proposal, not an order form.
What it is: a BG-Demo proposal dated 28 Oct 2025 for Kempenland Distributie, filed as final. It sets out a Growth tier brain in the customer's Snowflake account, built over CRM, email, support and order data.
Commits: it states "Up to 40 active users", "Up to 8 system connectors", "99.5% availability service level" and "Nightly data refresh complete by 07:00". Pricing is £44k for the annual subscription and £56k for the first year including implementation.
Unusual: nothing departs from the standard Growth terms. The text states no P1 response time, no service credits, no discount and no payment terms.
Not settled: the document says an order form under the Master Service Agreement follows approval, so it binds neither party. The evidence does not show whether it was accepted, signed or later replaced by an executed order form.
As found in this document
Current to 9 Oct 26- Price£44,000Source: object_read:doc_215_003
- Growth annual subscription£44,000Source: object_read:doc_215_003
- First-year investment£56,000Source: object_read:doc_215_003
- Availability99.5% availability service levelSource: object_read:doc_215_003
- Data refreshNightly data refresh complete by 07:00Nightly data refresh complete by 07:00 · Source: object_read:doc_215_003
- UsersUp to 40 active usersSource: object_read:doc_215_003
- ConnectorsUp to 8 system connectorsSource: object_read:doc_215_003
- ImplementationImplementation will take eight weeks.Implementation will take eight weeks. · Source: object_read:doc_215_003
- BillingAnnual subscription renews on each anniversary, billed in advance.Annual subscription renews on each anniversary, billed in advance. · Source: object_read:doc_215_003
The document
Body
Kempenland Distributie - Proposal
Overview
Kempenland Distributie supplies sanitary and heating products to installers across Belgium and neighbouring regions. To improve customer service and strengthen key installer relationships, you have selected BG-Demo's B-Glass to connect your CRM, email, support and order data into one unified platform.
Growth tier will enable your customer-service and account-management teams to respond faster to installer enquiries and identify cross-selling opportunities across your customer base.
Solution Overview
BG-Demo will deploy B-Glass as a Growth tier subscription within your Snowflake account. The brain will integrate:
- Your CRM and customer data
- Email and customer communications
- Customer support and ticketing systems
- Product orders and customer history
Growth tier includes:
- Up to 40 active users
- Up to 8 system connectors
- Pages, chat and search across all data
- Dashboards builder for custom reporting
- Quarterly business reviews with BG-Demo
- 99.5% availability service level
- Nightly data refresh complete by 07:00
Implementation will take eight weeks.
Pricing and Terms
Read the whole document (1,952 characters)
| Item | Amount |
|---|---|
| Growth annual subscription | £44k |
| First-year investment | £56k |
Your first-year investment of £56k includes implementation and setup, plus twelve months of Growth subscription. Annual subscription renews on each anniversary, billed in advance. You may change tiers at any renewal.
Implementation Timeline
- Review and approval: within two weeks
- Kick-off: one week after signature
- Go-live: eight weeks from kick-off
- First quarterly review: within three months of go-live
Next Steps
Please review this proposal and confirm it meets your requirements. Once approved, we will send an order form under our Master Service Agreement for execution.
If you have questions about the solution or timeline, please contact the team.