Fulbourn Underwriting - Proposal v1
Documentdraft Fulbourn Underwriting · proposal · draft · 13 Dec 2024
Draft proposal dated 13 Dec 2024 for the Enterprise tier: 99.9% availability, a freshness SLA and Premium support. Annual subscription for year 1 is £110k, with total contract value for year 1 of £140k including implementation.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 13 Dec 2024 for the Enterprise tier: 99.9% availability, a freshness SLA and Premium support. Annual subscription for year 1 is £110k, with total contract value for year 1 of £140k including implementation.
What it is: a draft proposal from BG-Demo to Fulbourn Underwriting, filed under Proposals and marked "DRAFT - 13 December 2024". It is not an order form and binds no one.
Commits (if signed): 150 users, 20 connectors, "99.9% availability SLA", a data freshness SLA with "refresh complete by 07:00 UK time, business days", and credits for availability and freshness breaches. Implementation is 12 weeks, fixed scope.
Unusual: Premium support and the Sandbox are included in the scope. The £110k matches the v1 Enterprise list, so no discount is stated.
Not settled: the document does not show whether Fulbourn signed, who signed for Fulbourn, or the final terms. Any executed order form would supersede it.
As found in this document
As at Fri 9 Oct 2026- Price£110,000Source: the AI read of this record
- UsersUp to 150 usersSource: the AI read of this record
- ConnectorsUp to 20 connectors (initial configuration: CRM, call recording, email, finance system)Source: the AI read of this record
- Availability99.9% availability SLASource: the AI read of this record
- Data freshnessrefresh complete by 07:00 UK time, business daysSource: the AI read of this record
- Service creditsService credits for availability and freshness breachesSource: the AI read of this record
- Premium supportnamed engineer, 07:00-20:00 UK hoursSource: the AI read of this record
- Implementation12 weeks, fixed scopeSource: the AI read of this record
- Annual subscription, year 1£110,000Source: the AI read of this record
- Total contract value, year 1£140,000Source: the AI read of this record
- Payment termsInvoice on signature, subscription in advance annuallySource: the AI read of this record
The document
Body
Fulbourn Underwriting - Proposal v1
DRAFT - 13 December 2024
Executive summary
This proposal outlines implementation and subscription of B-Glass, an AI-queryable data layer connecting Fulbourn Underwriting's CRM, calls, emails and finance systems.
Context
Fulbourn Underwriting manages complex underwriting workflows across its team. Information is scattered across multiple systems. B-Glass will centralise this data, enabling underwriters to search and query cross-system insights without manual reconciliation.
Scope
Tier: Enterprise
Included:
- Up to 150 users
- Up to 20 connectors (initial configuration: CRM, call recording, email, finance system)
- SSO/SAML and SCIM user management
- Chat, search, pages and dashboards builder
- Executive sponsor assigned to the account
- Premium support: named engineer, 07:00-20:00 UK hours
- Quarterly business reviews (QBRs)
- 99.9% availability SLA
- Data freshness SLA (refresh complete by 07:00 UK time, business days)
- Service credits for availability and freshness breaches
- Security review support during implementation
- Sandbox environment for testing
Read the whole document (1,744 characters)
Implementation: 12 weeks, fixed scope, led by our Solutions Engineer team in partnership with Fulbourn's IT and business teams.
Pricing
| Item | Amount |
|---|---|
| Annual subscription, year 1 | £110k |
| Total contract value, year 1 | £140k |
The total contract value includes implementation and setup.
Payment terms: Invoice on signature, subscription in advance annually.
Next steps
- Fulbourn review and sign
- Kick-off call with our delivery team
- Security review (weeks 1-2)
- Connector build and testing (weeks 2-10)
- Go-live and user enablement (weeks 10-12)
Unusual terms
As at Fri 9 Oct 2026- Premium support included
- Sandbox environment included
- Total contract value includes implementation and setup