Saltia Hardware Distributors - Data Processing Agreement (signed)
Documentexecuted Saltia Hardware Distributors · dpa · executed · 22 Jan 2026
Data Processing Agreement with BG-Demo Limited as Processor and Saltia Hardware Distributors Pty Ltd as Controller, effective 22 Jan 2026. Breach notice is within forty-eight hours. Only BG-Demo's signature is shown. No price, availability or P1 terms.
What it says
What this says
As at Fri 9 Oct 2026Data Processing Agreement with BG-Demo Limited as Processor and Saltia Hardware Distributors Pty Ltd as Controller, effective 22 Jan 2026. Breach notice is within forty-eight hours. Only BG-Demo's signature is shown. No price, availability or P1 terms.
What it is: a data processing agreement covering CRM, calls, email, tickets, usage, finance and HR data processed for B-Glass service. It sits in the customer's Contracts folder and is stored as executed.
Commits: the Processor must notify any Breach "without undue delay and in any case within forty-eight hours of discovery". The Controller may audit "no more than once per year", and personal data is deleted or returned on termination.
Unusual: the transfer clause names Australia, and the Controller confirms any such transfer is lawful. The agreement is governed by the laws of England and Wales.
Not settled: the customer signature line is blank, so the text does not show the Controller signing. No price, service levels or term dates appear; duration follows the subscription agreement.
As found in this document
As at Fri 9 Oct 2026- Date start22 Jan 2026Source: the AI read of this record
- Breach notificationwithout undue delay and in any case within forty-eight hours of discoverySource: the AI read of this record
- Data Subject access requestsController shall respond within thirty days; the Processor shall assist as requestedSource: the AI read of this record
- Auditon reasonable notice, no more than once per yearSource: the AI read of this record
- DurationThe term of the subscription agreement between the parties, or as otherwise instructed by the ControllerSource: the AI read of this record
- Terminationdelete or return Personal Data at the Controller's instruction, or retain it only as required by lawSource: the AI read of this record
The document
Body
Data Processing Agreement
Between BG-Demo Limited (the "Processor") and Saltia Hardware Distributors Pty Ltd (the "Controller")
Effective Date: 22 January 2026
1. Definitions
In this Agreement:
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Processing" means any operation performed on Personal Data.
- "Data Subject" means the individual to whom Personal Data relates.
- "Breach" means unauthorised or accidental processing resulting in destruction, loss, alteration or disclosure.
2. Scope of Processing
The Processor processes Personal Data on behalf of the Controller as necessary to provide B-Glass service, including:
- Customer contact and account records held in the Controller's CRM
- Call metadata and transcripts
- Email headers and content
- Helpdesk ticket text and metadata
- Product usage events
- Finance and payroll records
- HR and organisational data
3. Subject Matter and Duration
Read the whole document (3,091 characters)
- Subject Matter: Integration, indexing and queryable search over the Controller's data systems.
- Duration: The term of the subscription agreement between the parties, or as otherwise instructed by the Controller.
- Nature: Automated processing, storage and retrieval; no manual review unless the Data Subject is staff.
4. Categories of Data Subject
Individuals identified in the Controller's:
- Customer and prospect databases
- Finance and HR systems
- Call and email records
5. Rights and Obligations
The Controller:
- Warrants it has lawful basis to process the Personal Data and that it complies with data protection law.
- Shall ensure Data Subjects are notified of Processing.
- Shall respond to Data Subject access requests within thirty days; the Processor shall assist as requested.
The Processor shall:
- Process Personal Data only on documented instruction from the Controller.
- Ensure staff are bound by confidentiality.
- Implement technical and organisational security measures.
- Assist the Controller to comply with its obligations.
6. International Transfer
The Processor operates infrastructure in the United Kingdom. Where the Controller instructs transfer of Personal Data to Australia or another jurisdiction, the Controller confirms it is lawful under its own applicable law.
7. Breach Notification
The Processor shall notify the Controller of any Breach without undue delay and in any case within forty-eight hours of discovery.
8. Audit and Inspection
The Controller may audit the Processor's compliance with this Agreement on reasonable notice, no more than once per year.
9. Termination
Upon termination of the subscription, the Processor shall delete or return Personal Data at the Controller's instruction, or retain it only as required by law.
10. Governing Law
This Agreement is governed by the laws of England and Wales.
For and on behalf of BG-Demo Limited:
Lewis Kerr Account Executive 22 January 2026
For and on behalf of Saltia Hardware Distributors Pty Ltd:
_________________________
Authorised Signatory
Unusual terms
As at Fri 9 Oct 2026- Transfer to Australia named
- Forty-eight hour breach notice
- Customer signature line blank