Kronfeld Assekuranz - Master Services Agreement v2
Documentdraft Kronfeld Assekuranz · contract · draft · 2026-02-16
Unexecuted draft MSA dated 16 Feb 2026 for the Growth tier, 7 Apr 2026 to 6 Apr 2027. Growth subscription £50k less 5% discount, net £48k; availability 99.5%, P1 first response 1 business hour; implementation £12k.
What it says
What this says
Current to 14 Oct 26Unexecuted draft MSA dated 16 Feb 2026 for the Growth tier, 7 Apr 2026 to 6 Apr 2027. Growth subscription £50k less 5% discount, net £48k; availability 99.5%, P1 first response 1 business hour; implementation £12k.
What it is: a draft Master Services Agreement between BB-Demo Ltd and Kronfeld Assekuranz, marked "DRAFT" and "Not yet executed." It is an open item, not contracted terms.
Commits: Growth tier for twelve months from 7 Apr 2026, "Company Brain – Growth tier" at £50k less 5% for £48k, plus £12k implementation, total £60k. Billing is quarterly in advance, Net 30 days.
Unusual: the 5% discount, quarterly billing (standard is annual in advance, quarterly on request), and the draft states "Annual Recurring Revenue: £48k", a label that should not be relied on.
Not settled: the evidence does not show whether an executed copy exists or who signed for Kronfeld. User allowance is left "as per product specification" with no number. Any executed order form would override this draft.
As found in this document
Current to 9 Oct 26- Date end6 Apr 2027Source: object_read:doc_177_004
- Date start7 Apr 2026Source: object_read:doc_177_004
- Price£47,500Source: object_read:doc_177_004
- Platform Availability99.5% uptimeSource: object_read:doc_177_004
- P1 First Response Time1 business hourSource: object_read:doc_177_004
- Data RefreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_177_004
- Service Credits10% of one month's subscription fee for availability breaches10% of one month's subscription fee for availability breaches · Source: object_read:doc_177_004
- Subscription fee£50,000 less 5% discount, net £47,500£50,000 less 5% discount, net £47,500 · Source: object_read:doc_177_004
- Implementation fee£12,000, billed on engagement commencement£12,000, billed on engagement commencement · Source: object_read:doc_177_004
- BillingSubscription fees billed quarterly in advanceSubscription fees billed quarterly in advance · Source: object_read:doc_177_004
- Payment termsNet 30 daysSource: object_read:doc_177_004
- ConnectorsUp to 8 data connectors; additional connectors available as add-onsUp to 8 data connectors; additional connectors available as add-ons · Source: object_read:doc_177_004
The document
Body
Kronfeld Assekuranz - Master Services Agreement v2
DRAFT
1. Parties
This Master Services Agreement ("Agreement") is between BB-Demo Ltd ("Supplier") and Kronfeld Assekuranz ("Customer").
2. Services
The Supplier shall provide the Company Brain platform (Growth tier) to the Customer for analysis and query of data from the Customer's CRM, call recordings, emails, support tickets, product usage, financial and human resources systems.
3. Term
- Commencement: 7 Apr 2026
- Expiration: 6 Apr 2027
- Duration: Twelve months
4. Fees and Pricing
| Description | Unit Price | Quantity | Discount | Net Amount |
|---|---|---|---|---|
| Company Brain – Growth tier | £50k | 1 | 5% | £48k |
| Implementation – Growth (8 weeks, up to 8 connectors) | £12k | 1 | , | £12k |
| Total | £60k |
Annual Recurring Revenue: £48k
5. Billing
- Subscription fees billed quarterly in advance
- Implementation fee billed on engagement commencement
- Payment terms: Net 30 days
6. Service Levels
Read the whole document (1,575 characters)
| Service Level | Commitment |
|---|---|
| Platform Availability | 99.5% uptime |
| P1 First Response Time | 1 business hour |
| Data Refresh | Complete by 07:00 customer local time on business days |
| Service Credits | 10% of one month's subscription fee for availability breaches |
7. Users and Connectors
- Users: Growth tier user allowance as per product specification
- Connectors: Up to 8 data connectors; additional connectors available as add-ons
Draft dated 16 Feb 2026. Not yet executed.
Unusual terms
Current to 9 Oct 26- 5% first-term discount
- quarterly billing in advance
- document labels net subscription as Annual Recurring Revenue