What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Growth subscription at £50k a year plus £12k implementation, total £62k. Service period 29 Dec 2025 to 28 Dec 2026. Availability 99.5%, P1 first response 1 business hour, billed quarterly in advance.
What it is: an executed order form between Oosterdijk Logistiek and BG-Demo Ltd, executed on 12 December 2025. It covers a Growth subscription and the Growth implementation, total £62k.
Commits: "Availability: 99.5% (excludes scheduled maintenance)", "P1 first response: 1 business hour" and a nightly refresh "by 07:00 UK time on business days". Billing is "Quarterly in advance", payment "30 days net", implementation "£12k on signature".
Unusual: the subscription is priced at the v2 Growth list of £50k, and billing is quarterly rather than annual in advance. The service credit covers availability shortfall only.
Not settled: the text states no renewal clause, notice period or auto-renewal, and no connector go-live dates. The service period ends 28 Dec 2026, so a renewal conversation is due.
As found in this document
As at Fri 9 Oct 2026- Date end28 Dec 2026Source: the AI read of this record
- Date signed12 Dec 2025Source: the AI read of this record
- Date start29 Dec 2025Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- Availability99.5% (excludes scheduled maintenance)Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Data refreshnightly, by 07:00 UK time on business daysSource: the AI read of this record
- Service credit10% of monthly fee per month of availability shortfallSource: the AI read of this record
- Annual subscription£50,000Source: the AI read of this record
- Implementation£12,000 on signatureSource: the AI read of this record
- Billing cycleQuarterly in advanceSource: the AI read of this record
- Payment terms30 days netSource: the AI read of this record
- Users included40 active usersSource: the AI read of this record
- Connectors8 data connectors (hard limit)Source: the AI read of this record
The document
Body
Oosterdijk Logistiek, Order Form
Parties
| Customer | Oosterdijk Logistiek, Venlo, Netherlands |
| Supplier | BG-Demo Ltd, London, United Kingdom |
Service Period
Start: 29 December 2025 End: 28 December 2026
Order
| Description | SKU | Qty | Unit Price | Net Amount |
|---|---|---|---|---|
| B-Glass – Growth | SUB-GROWTH | 1 | £50k | £50k |
| Implementation – Growth (8 weeks, up to 8 connectors) | IMP-GROWTH | 1 | £12k | £12k |
| TOTAL | £62k |
Growth Subscription
- 40 active users included
- 8 data connectors (hard limit)
- Pages, chat and search
- Quarterly business reviews
- 99.5% availability SLA
- 1 business hour P1 response time
Billing and Payment
- Annual subscription: £50k
- Billing cycle: Quarterly in advance
- Implementation: £12k on signature
- Payment terms: 30 days net
- Currency: GBP
Service Levels
- Availability: 99.5% (excludes scheduled maintenance)
- P1 first response: 1 business hour
- Data refresh: nightly, by 07:00 UK time on business days
- Service credit: 10% of monthly fee per month of availability shortfall
Executed: 12 December 2025
Read the whole document (1,205 characters)
Version: 1
Unusual terms
As at Fri 9 Oct 2026- Quarterly billing in advance
- Service credit for availability only