What it says
What this says
Current to 13 Oct 26Executed order form for the Growth tier, 10 Sep 2025 to 9 Sep 2026. Availability 99.5%, P1 first response 1 business hour. Net subscription £42k per year, with £12k implementation, total £54k.
What it is: the executed order form between BB-Demo and Pelton Grange Care for the Company Brain, Growth tier, signed by an Account Executive and an Authorised Signatory. It states "Executed on 27 August 2025."
Commits: annual billing in advance, 30 days net, availability of 99.5% and a P1 first response of 1 business hour. The service credit is "10% of one month's subscription fee per month of breach".
Unusual: a 5% discount on the Growth subscription, taking £44k to £42k. Under the brief, discounts apply to the first term only, so the price at renewal would not carry it.
Not settled: the term ended on 9 Sep 2026, before the as-of date, and the form states no renewal or auto-renewal clause. Signature lines are blank in the text, and the form does not name the customer signatory.
As found in this document
Current to 9 Oct 26- Date end9 Sep 2026Source: object_read:doc_172_007
- Date signed27 Aug 2025Source: object_read:doc_172_007
- Date start10 Sep 2025Source: object_read:doc_172_007
- Price£41,800Source: object_read:doc_172_007
- Availability99.5%Source: object_read:doc_172_007
- P1 First Response1 business hourSource: object_read:doc_172_007
- Service Credit10% of one month's subscription fee per month of breach10% of one month's subscription fee per month of breach · Source: object_read:doc_172_007
- BillingAnnual in advanceSource: object_read:doc_172_007
- Payment Terms30 days netSource: object_read:doc_172_007
- Subscription price£41,800 net after 5% discount on £44,000£41,800 net after 5% discount on £44,000 · Source: object_read:doc_172_007
- Implementation£12,000, 8 weeksSource: object_read:doc_172_007
- Total£53,800Source: object_read:doc_172_007
The document
Body
Pelton Grange Care, Order Form
Order Date: 27 August 2025 Start Date: 10 September 2025 End Date: 9 September 2026
Parties
Supplier: BB-Demo Customer: Pelton Grange Care
Scope
Company Brain – Growth tier for Pelton Grange Care.
- Up to 40 licensed users
- Up to 8 data connectors
- Pages, chat and search
- Dashboards builder
- Quarterly business reviews
- Implementation: 8 weeks
Pricing
| Line Item | Qty | Unit Price | Discount | Net |
|---|---|---|---|---|
| Company Brain – Growth (annual) | 1 | £44k | 5% | £42k |
| Implementation – Growth (8 weeks) | 1 | £12k | , | £12k |
| Total | £54k |
Annual Recurring Revenue: £42k
Terms
- Billing: Annual in advance
- Payment Terms: 30 days net
Service Levels
| Metric | Standard |
|---|---|
| Availability | 99.5% |
| P1 First Response | 1 business hour |
| Service Credit | 10% of one month's subscription fee per month of breach |
Signature
Executed on 27 August 2025.
For BB-Demo:
Signature: _______________________ Title: Account Executive
For Pelton Grange Care:
Read the whole document (1,221 characters)
Signature: _______________________ Title: Authorised Signatory
Unusual terms
Current to 9 Oct 26- 5% first-term discount on subscription