What it says
What this says
Current to 14 Oct 26Draft proposal from Lewis Kerr for a Growth tier subscription at £42k per year, 12 months from 1 Jul 2025, with 99.5% availability and P1 first response within 1 business hour. Implementation is £12k. It is an open item, not a signed contract.
What it is: a draft sales proposal filed under the customer's Proposals folder, marked "Status: Draft". It sets out a Growth tier subscription for a care group across County Durham and Northumberland.
Commits: nothing binding, as it is unsigned. It states £42k annual subscription, £12k implementation and a £54k total first-year investment, invoiced "quarterly in advance" on 30-day payment terms.
Unusual: the £42k subscription is below the v1 Growth list of £44k in the company brief, which implies a discount. The proposal does not say so. Quarterly invoicing is available on request under the standard terms.
Not settled: the text does not show a signature, an executed order form or a connector go-live date. It also does not name a customer signatory. The next step is a security review followed by signature, and the evidence does not show either happened.
As found in this document
Current to 9 Oct 26- Date start1 Jul 2025Source: object_read:doc_172_002
- Price£41,800Source: object_read:doc_172_002
- Annual subscription£41,800Source: object_read:doc_172_002
- Implementation£12,000 (8 weeks, up to 8 connectors)£12,000 (8 weeks, up to 8 connectors) · Source: object_read:doc_172_002
- Total first-year investment£53,800Source: object_read:doc_172_002
- Term12 months, commencing 1 Jul 2025Source: object_read:doc_172_002
- Availability99.5%Source: object_read:doc_172_002
- P1 first responsewithin 1 business hourSource: object_read:doc_172_002
- BillingInvoicing quarterly in advanceSource: object_read:doc_172_002
- Payment terms30-day payment termsSource: object_read:doc_172_002
The document
Body
Pelton Grange Care - Proposal v1
Status: Draft
Executive summary
Pelton Grange Care operates a network of residential and nursing homes across County Durham and Northumberland. This proposal outlines a Growth tier subscription to the Company Brain, enabling family contact, commissioner correspondence, incidents and fee invoicing to be seen together across all locations.
Scope
Tier: Growth
Annual subscription: £42k
Term: 12 months, commencing 1 Jul 2025
Users: Up to 40 users across the group
Connectors: Up to 8 data sources (CRM, email, calls, helpdesk, finance system and others)
Service level: 99.5% availability; P1 first response within 1 business hour
Investment
| Item | Cost |
|---|---|
| Implementation (8 weeks, up to 8 connectors) | £12k |
| Company Brain – Growth (annual) | £42k |
| Total first-year investment | £54k |
Invoicing quarterly in advance. 30-day payment terms.
Next steps
We'd like to schedule a security review with your IT team and then move to signature. If you'd like to discuss any term, do let me know.
Kind regards, Lewis
Unusual terms
Current to 9 Oct 26- Subscription below v1 Growth list price
- Quarterly invoicing in advance