What it says
What this says
As at Fri 9 Oct 2026Order form for B-Glass Starter between BG-Demo Ltd and Marsden Vale Recruitment at £22k per year, 0% discount, billed annually in advance. Availability 99.5%, P1 first response 4 business hours. Term 23 Sep 2026 to 22 Sep 2027.
What it is: an order form for one Starter subscription, effective 23 Sep 2026, filed as executed. The text says "This renewal reflects current pricing for the Starter tier" and points to the existing Master Services Agreement for other terms.
Commits: £22k total contract value, "Annual in advance, net 30 days from invoice". Service levels are 99.5% availability and 4 business hours for P1 first response, with a 5% service credit for an availability breach.
Unusual: the document says "renewal" but states no auto-renewal or notice period. It has no discount and no data freshness credit, which is standard for Starter.
Not settled: the customer signature, title and date lines are blank in the text, and only the BG-Demo date is filled in. The text names no customer signatory and does not say which MSA applies.
As found in this document
As at Fri 9 Oct 2026- Date end22 Sep 2027Source: the AI read of this record
- Date start23 Sep 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Total Contract Value£22,000Source: the AI read of this record
- BillingAnnual in advance, net 30 days from invoiceSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Service Credit5% of one month's subscription fees in the event of an availability breachSource: the AI read of this record
- Licensed UsersUp to 15 active users per the Starter tierSource: the AI read of this record
- Service Term23 Sep 2026 to 22 Sep 2027Source: the AI read of this record
The document
Body
Marsden Vale Recruitment, Order Form
Effective Date: 23 September 2026
Parties
Customer: Marsden Vale Recruitment
Supplier: BG-Demo Ltd
Service Description
| Item | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £22k | 0% | £22k |
Total Contract Value: £22k
Service Term
Start Date: 23 September 2026
End Date: 22 September 2027
Billing: Annual in advance, net 30 days from invoice
Service Levels
- Availability: 99.5%
- P1 First Response: 4 business hours
- Service Credit: 5% of one month's subscription fees in the event of an availability breach
Licensed Users
Up to 15 active users per the Starter tier.
Renewal Terms
This renewal reflects current pricing for the Starter tier. Service terms remain as per the existing Master Services Agreement.
Signature
Customer:
Signature ___________________
Title ___________________
Date ___________________
BG-Demo Ltd:
Signature ___________________
Tom Ashdown, Account Executive
Date 23 September 2026
Unusual terms
As at Fri 9 Oct 2026- Described as a renewal but no renewal or notice clause stated
- Service terms defer to the existing Master Services Agreement