What it says
What this says
Current to 13 Oct 26Executed order form for the Starter tier, signed 4 Sep 2025. Subscription £19k a year after a 5% first-term discount, plus £6,000 implementation. Availability 99.5%, P1 first response 4 business hours. Term ends 17 Sep 2026.
What it is: an executed order form under the BB-Demo Master Services Agreement. Starter tier for one team, with a one-off Starter implementation of up to four connectors.
Commits: availability of 99.5%, P1 first response of 4 business hours, and a service credit of 5% of one month's fee. Billing is annual, in advance, with payment 30 days from the date of invoice.
Unusual: the 5% discount applies "for the first term only", so the subscription price is set to change after the first term. Total contract value is stated as £25k.
Not settled: the signing customer person is not named, only an authorised signatory. The text says the subscription "renews in line with the Master Services Agreement" but gives no notice period or renewal price. The end date of 17 Sep 2026 is before today, and this document does not show what happened next.
As found in this document
Current to 9 Oct 26- Date end17 Sep 2026Source: object_read:doc_163_006
- Date signed4 Sep 2025Source: object_read:doc_163_006
- Date start18 Sep 2025Source: object_read:doc_163_006
- Price£18,525Source: object_read:doc_163_006
- Availability99.5%Source: object_read:doc_163_006
- P1 first response4 business hoursSource: object_read:doc_163_006
- Service credit5% of one month's fee, for availability only5% of one month's fee, for availability only · Source: object_read:doc_163_006
- Annual recurring subscription£18,525Source: object_read:doc_163_006
- One-off implementation fee£6,000Source: object_read:doc_163_006
- Total contract value£24,525Source: object_read:doc_163_006
- Billing frequencyannual, in advanceSource: object_read:doc_163_006
- Payment terms30 days from the date of invoiceSource: object_read:doc_163_006
The document
Body
Clashmore Recruitment - Order Form (signed)
Status: Executed
This order form is made under the BB-Demo Master Services Agreement between the two parties below. It sets out the subscription and implementation services ordered, the price and the service levels that apply.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Clashmore Recruitment |
| Location | London | Cork |
| Account owner | Lewis Kerr, Account Executive | |
| Customer success manager | Elena Novak |
Order summary
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-STARTER | Company Brain – Starter | 1 | £20k | 5% | £19k | Annual subscription |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 | One-off, fixed fee |
All amounts are stated net of VAT.
Contract value
| Item | Amount |
|---|---|
| Annual recurring subscription | £19k |
| One-off implementation fee | £6,000 |
| Total contract value | £25k |
The 5% discount applies to the subscription for the first term only. The implementation fee carries no discount.
Term
Read the whole document (2,322 characters)
- Tier: Starter
- Start date: 18 Sep 2025
- End date: 17 Sep 2026
- The subscription runs for one year from the start date and renews in line with the Master Services Agreement.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- The implementation fee is invoiced once, as a fixed fee.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit | 5% of one month's fee, for availability only |
Service credits under this order form are based on availability. Data freshness is not a credit basis on the Starter tier.
Scope notes
- The Starter subscription covers one team, with pages, chat and search.
- The implementation covers connecting up to four of the customer's systems so that consultants can see each client's roles, placements and invoices together.
Signatures
Signed for BB-Demo
Name: Lewis Kerr
Title: Account Executive
Date: 4 Sep 2025
Signed for Clashmore Recruitment
Title: Authorised signatory, Clashmore Recruitment
Date: 4 Sep 2025
Unusual terms
Current to 9 Oct 26- 5% discount on subscription, first term only
- Data freshness not a credit basis