Kaltenbrunn Medizintechnik - Master Services Agreement v2
Documentdraft Kaltenbrunn Medizintechnik · contract · draft · 2026-03-17
Unexecuted draft MSA v2 prepared 17 Mar 2026. Enterprise subscription at £125k a year plus £30k one-off implementation, 99.9% availability, P1 first response thirty minutes. Open points remain on data residency and connector dates.
What it says
What this says
Current to 13 Oct 26Unexecuted draft MSA v2 prepared 17 Mar 2026. Enterprise subscription at £125k a year plus £30k one-off implementation, 99.9% availability, P1 first response thirty minutes. Open points remain on data residency and connector dates.
What it is: a draft Master Services Agreement, version two, stating "Not yet executed". It sets a term of 1 May 2026 to 30 Apr 2027 and one Enterprise subscription with implementation.
Commits: annual fee of £125k, billed annually in advance, payable within 30 days. Service levels are 99.9% availability, thirty minutes P1 first response and nightly refresh by 07:00, with credits of 10% of one month's fee for availability and data freshness.
Unusual: the total contract value of £155k is stated as not an annual price. Connector live-within periods are not yet fixed.
Not settled: data residency wording in clause 7, connector live-within periods and customer signatories are all open. The text does not show that an executed copy exists, so this draft is an open item, not the contracted position.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2027Source: object_read:doc_161_004
- Date start1 May 2026Source: object_read:doc_161_004
- Price£125,000Source: object_read:doc_161_004
- Annual recurring fee£125,000Source: object_read:doc_161_004
- Implementation fee£30,000, one-offSource: object_read:doc_161_004
- Total contract value£155,000, not an annual priceSource: object_read:doc_161_004
- BillingThe subscription is billed annually in advance.The subscription is billed annually in advance. · Source: object_read:doc_161_004
- Payment termsInvoices are payable within 30 days of the invoice date.Invoices are payable within 30 days of the invoice date. · Source: object_read:doc_161_004
- Availability99.9%Source: object_read:doc_161_004
- P1 first responseThirty minutesSource: object_read:doc_161_004
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_161_004
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_161_004
- Credit basisAvailability and data freshnessSource: object_read:doc_161_004
The document
Body
Kaltenbrunn Medizintechnik - Master Services Agreement v2
Draft. Version two, prepared 17 Mar 2026. Not yet executed. This draft remains subject to review by both parties.
1. Parties
1.1 BB-Demo, a London data business (the "Supplier").
1.2 Kaltenbrunn Medizintechnik, of Hamburg, Germany (the "Customer").
1.3 The Supplier's account owner is Matteo Ricci, Account Executive. The Customer's assigned Customer Success Manager is Elena Novak.
2. Term
2.1 The subscription starts on 1 May 2026 and ends on 30 Apr 2027, unless renewed in accordance with this agreement.
2.2 The Supplier's Customer Success Manager will give notice ahead of the renewal date so that the parties can agree renewal terms in good time.
3. Order lines
| SKU | Description | Quantity | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain, Enterprise subscription | 1 | £125k | 0% | £125k | Yes, annual |
| IMP-ENTERPRISE | Implementation, Enterprise (twelve weeks, security review, up to twelve connectors) | 1 | £30k | 0% | £30k | No, one-off |
3.1 The annual recurring fee is £125k.
Read the whole document (3,059 characters)
3.2 The total contract value is £155k, being the annual recurring fee plus the one-off implementation fee. The total contract value is not an annual price.
4. Billing and payment
4.1 The subscription is billed annually in advance.
4.2 Invoices are payable within 30 days of the invoice date.
4.3 All amounts are in pounds sterling and exclusive of any applicable taxes.
5. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | Thirty minutes |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
5.1 Service credits under this clause are available for a breach of availability and for a breach of data freshness.
5.2 A service credit is a one-off remedy and does not change the recurring fee.
6. Implementation
6.1 The Supplier will carry out the implementation described in the order lines, including support for the Customer's security review.
6.2 Each connector named in the order form carries a live-within commitment, to be agreed in writing with the Supplier's engineering team before signature.
7. Data location
7.1 The brain is built and run inside the Customer's own Snowflake account, with the data held in an EU region as agreed between the parties.
8. Open points in this draft
- The Customer's legal team is still to confirm the data residency wording in clause 7.
- The live-within period for each connector is still to be agreed with engineering.
- Signatories on the Customer side are to be confirmed.
9. Signature
This agreement is not binding until executed by both parties.
| Party | Signatory title | Date signed |
|---|---|---|
| BB-Demo | Authorised signatory | On execution |
| Kaltenbrunn Medizintechnik | Authorised signatory | On execution |
Unusual terms
Current to 9 Oct 26- Draft not executed
- Connector live-within periods still to be agreed
- Data residency wording unconfirmed