Kenmure Business Telecom - Order Form (signed)
Documentexecuted Kenmure Business Telecom · order form · executed · 14 Aug 2025
Executed Enterprise order form signed 14 Aug 2025: annual subscription £104k net after a 5% first-term discount, plus £30k implementation. Availability 99.9%, P1 first response 30 minutes. Term ran 28 Aug 2025 to 27 Aug 2026.
What it says
What this says
As at Fri 9 Oct 2026Executed Enterprise order form signed 14 Aug 2025: annual subscription £104k net after a 5% first-term discount, plus £30k implementation. Availability 99.9%, P1 first response 30 minutes. Term ran 28 Aug 2025 to 27 Aug 2026.
What it is: an executed order form under the BG-Demo Master Services Agreement, signed by Tom Ashdown and an unnamed customer signatory on 14 Aug 2025. It states "This executed order form supersedes any earlier draft or proposal for the same services."
Commits: the Enterprise subscription at £104k net, billed quarterly on 30 days from invoice, and a £30k fixed-fee implementation. Service levels are availability 99.9% and first response to a priority one incident of 30 minutes.
Unusual: a 5% discount applies "for this first term only", so the price after that term is not set here. Credits cover both availability and data freshness.
Not settled: the term ended 27 Aug 2026, before the as-of date, and the form says it "renews only as agreed in writing". The document does not show whether a renewal was agreed, and the customer signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end27 Aug 2026Source: the AI read of this record
- Date signed14 Aug 2025Source: the AI read of this record
- Date start28 Aug 2025Source: the AI read of this record
- Price£104,500Source: the AI read of this record
- Annual subscription (net)£104,500Source: the AI read of this record
- One-off implementation fee (net)£30,000Source: the AI read of this record
- Total contract value (subscription plus implementation)£134,500Source: the AI read of this record
- Billing frequencyquarterlySource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
- Availability99.9%Source: the AI read of this record
- First response to a priority one incident30 minutesSource: the AI read of this record
- Service credit10% of one month's fee for each month in which a breach occursSource: the AI read of this record
- Credit basisAvailability and data freshnessSource: the AI read of this record
- Term28 Aug 2025 to 27 Aug 2026Source: the AI read of this record
The document
Body
Order Form: Kenmure Business Telecom
Status: Executed
This order form is placed under the BG-Demo Master Services Agreement between the parties named below. It records the subscription and implementation services that BG-Demo will provide to the Customer.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BG-Demo | Kenmure Business Telecom |
| Location | London | Glasgow |
| Account owner | Tom Ashdown, Account Executive | Authorised signatory (see signature block) |
| Customer success manager | Marcus Bell | n/a |
Order summary
| Item | SKU | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| B-Glass Enterprise subscription (annual) | SUB-ENTERPRISE | 1 | £110k | 5% | £104k | Recurring, annual |
| Implementation Enterprise (twelve weeks, security review, up to twelve connectors) | IMP-ENTERPRISE | 1 | £30k | 0% | £30k | One-off, fixed fee |
Commercial summary
| Measure | Amount |
|---|---|
| Annual recurring subscription (net) | £104k |
| One-off implementation fee (net) | £30k |
| Total contract value (subscription plus implementation) | £134k |
Read the whole document (2,838 characters)
The total contract value includes the one-off implementation fee. The annual subscription price is £104k.
Term
- Start date: 28 Aug 2025
- End date: 27 Aug 2026
- The subscription runs for the term above and renews only as agreed in writing under the Master Services Agreement.
Billing and payment
- Billing frequency: quarterly.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling (GBP) and exclude VAT.
- The discount of 5% applies to the subscription for this first term only.
Service levels
The following service levels apply to the Enterprise tier for the term of this order form.
| Service level | Commitment |
|---|---|
| Availability | 99.9% |
| First response to a priority one incident | 30 minutes |
| Service credit | 10% of one month's fee for each month in which a breach occurs |
| Credit basis | Availability and data freshness |
Service credits are available for both availability and data freshness, as is standard for the Enterprise tier.
Scope notes
- The brain is built and run inside the Customer's own Snowflake account.
- The implementation includes support for the Customer's security review.
- Connectors listed in the implementation line are in scope up to the number stated above.
Signatures
By signing below, each party agrees to the terms of this order form.
| For BG-Demo | For Kenmure Business Telecom | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory of the Customer |
| Date signed | 14 Aug 2025 | 14 Aug 2025 |
This executed order form supersedes any earlier draft or proposal for the same services.
Unusual terms
As at Fri 9 Oct 2026- 5% discount, first term only
- renews only as agreed in writing
- credits cover availability and data freshness