What it says
What this says
Current to 13 Oct 26Executed Enterprise order form for the term 10 Jan 2025 to 9 Jan 2026. Annual recurring charges are £115k; availability 99.9%, P1 first response half an hour (0.5 hours), credits cover availability and data freshness.
What it is: an executed order form under the Master Subscription Agreement, signed by both parties on 27 Dec 2024. It covers the Enterprise subscription, three blocks of additional users and a fixed-fee implementation.
Commits: "Recurring charges are invoiced quarterly in advance" with payment 30 days from invoice. Service levels are 99.9% availability, P1 first response half an hour, and nightly refresh "Complete by 07:00 UK time on business days".
Unusual: a 5% first-term discount on the subscription line, and a service credit of 10% of one month's fee that covers data freshness as well as availability. The total contract value of £145k includes the one-off fee and is not an annual price.
Not settled: the term ended on 9 Jan 2026 and the text says any renewal is agreed separately. The document does not show what was agreed after that, and first-term discounts do not carry over.
As found in this document
Current to 9 Oct 26- Date end9 Jan 2026Source: object_read:doc_154_007
- Date signed27 Dec 2024Source: object_read:doc_154_007
- Date start10 Jan 2025Source: object_read:doc_154_007
- Price£115,000Source: object_read:doc_154_007
- Availability99.9%Source: object_read:doc_154_007
- P1 first responseHalf an hour (0.5 hours)Source: object_read:doc_154_007
- Nightly refreshComplete by 07:00 UK time on business daysComplete by 07:00 UK time on business days · Source: object_read:doc_154_007
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_154_007
- Credit basisAvailability and data freshnessSource: object_read:doc_154_007
- BillingRecurring charges are invoiced quarterly in advanceRecurring charges are invoiced quarterly in advance · Source: object_read:doc_154_007
- Payment terms30 days from the invoice dateSource: object_read:doc_154_007
- ImplementationTwelve weeks from the start date, up to twelve connectorsTwelve weeks from the start date, up to twelve connectors · Source: object_read:doc_154_007
- Enterprise subscription net amount£104,500 after 5% discount on £110,000£104,500 after 5% discount on £110,000 · Source: object_read:doc_154_007
- Additional users3 blocks of ten at £3,500 each, £10,500 net3 blocks of ten at £3,500 each, £10,500 net · Source: object_read:doc_154_007
- Implementation fee£30,000 one-off, fixed feeSource: object_read:doc_154_007
- Total contract value£145,000, including the one-off implementation fee£145,000, including the one-off implementation fee · Source: object_read:doc_154_007
The document
Body
Brimscombe Energy - Order Form (signed)
Status: Executed Version: 1 Date signed: 27 Dec 2024
This order form is made under the Master Subscription Agreement between BB-Demo and Brimscombe Energy and forms part of it. If this order form and the Master Subscription Agreement differ on a commercial term listed below, this order form applies.
Parties
| Supplier | BB-Demo, London |
| Customer | Brimscombe Energy, Gloucester |
| Customer industry | Energy supply |
| BB-Demo account owner | Tom Ashdown, Account Executive |
| BB-Demo customer success manager | Daniel Okafor |
Purpose
Brimscombe Energy is subscribing to the Enterprise tier of the company brain so that its key-account, collections and complaints teams can see each business customer's sites, contracts, calls and bills together in one place. The brain is built and run inside Brimscombe Energy's own Snowflake account.
Order lines
Read the whole document (4,179 characters)
| Item | Type | Quantity | Unit price | Discount | Net amount |
|---|---|---|---|---|---|
| Company Brain Enterprise subscription | Recurring, annual | 1 | £110k | 5% | £104k |
| Additional users, blocks of ten | Recurring, annual | 3 | £3,500 | 0% | £10k |
| Implementation, Enterprise (twelve weeks, security review support, up to twelve connectors) | One-off, fixed fee | 1 | £30k | 0% | £30k |
Contract value
| Measure | Amount |
|---|---|
| Annual recurring charges (subscription plus additional users) | £115k |
| One-off implementation fee | £30k |
| Total contract value | £145k |
The total contract value includes the one-off implementation fee and is not an annual price. The annual price of the subscription and additional users together is £115k. The discount of 5% applies to the Enterprise subscription line for this first term only.
Term
| Start date | 10 Jan 2025 |
| End date | 9 Jan 2026 |
| Tier | Enterprise |
The subscription runs for the term above. Any renewal is agreed separately in line with the Master Subscription Agreement, and first-term discounts do not carry over to a renewal.
Billing and payment
- Recurring charges are invoiced quarterly in advance.
- The implementation fee is a one-off charge, invoiced as agreed between the parties.
- All invoices are in pounds sterling.
- Payment terms are 30 days from the invoice date.
Implementation
BB-Demo will deliver the Enterprise implementation over twelve weeks from the start date, including support for Brimscombe Energy's security review. The implementation covers up to twelve connectors to the customer's source systems. BB-Demo will agree the connector list and the go-live order with Brimscombe Energy at kick-off.
Service levels
| Service level | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | Half an hour (0.5 hours) |
| Nightly refresh | Complete by 07:00 UK time on business days |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
Because the credit basis includes data freshness, a month in which the nightly refresh is not complete by the stated time qualifies for a service credit in the same way as a month in which availability falls below the commitment.
Users and connectors
The subscription includes the Enterprise user allowance and connector allowance. The three blocks of ten additional users ordered above extend the user allowance for the term. SSO and SCIM and the executive sponsor are included in the Enterprise tier.
General
- This order form is the entire commercial agreement for the lines listed and replaces any earlier proposal or draft for them.
- Changes must be agreed in writing and signed by both parties.
- Data protection, confidentiality, liability and termination are governed by the Master Subscription Agreement.
Signatures
| For BB-Demo | For Brimscombe Energy | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Brimscombe Energy |
| Date | 27 Dec 2024 | 27 Dec 2024 |
| Signature | Signed | Signed |
Unusual terms
Current to 9 Oct 26- 5% first-term discount on the subscription line
- Service credit covers data freshness as well as availability
- Term ended 9 Jan 2026, renewal agreed separately