What it says
What this says
As at Fri 9 Oct 2026Draft proposal from Priya Raman for the Growth tier: £12k implementation and £44k year 1 subscription, £56k total first year. States 99.5% availability and a P1 response of 1 business hour. Not executed.
What it is: a draft first proposal dated 4 Jun 2025, prepared by Priya Raman, Account Executive, for the Growth tier. It is an open item, not a contract.
Commits: nothing binding. It sets out "Availability: 99.5%", "P1 response time: 1 business hour" and nightly refresh "complete by 07:00 local time on business days". Billing is "annual in advance, in GBP".
Unusual: nothing off the standard Growth terms. Year 2 is "£44k per annum (subject to review)", so the later price is not fixed. The term runs "12 months from go-live".
Not settled: the document does not show a signature, a go-live date or an order form. Any executed order form would override these figures, and this draft should be read only as the opening offer.
As found in this document
As at Fri 9 Oct 2026- Price£44,000Source: the AI read of this record
- Implementation fee£12,000Source: the AI read of this record
- Year 1 annual subscription£44,000Source: the AI read of this record
- Total first year£56,000Source: the AI read of this record
- Year 2 onwards£44,000 per annum (subject to review)Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 response time1 business hourSource: the AI read of this record
- Data refreshnightly, complete by 07:00 local time on business daysSource: the AI read of this record
- Contract term12 months from go-liveSource: the AI read of this record
- Billingannual in advance, in GBPSource: the AI read of this record
- Implementation durationeight weeksSource: the AI read of this record
The document
Body
Ravel-Delmotte Logistique, Proposal
Draft, Version 1
Context
Ravel-Delmotte Logistique manages cross-border road freight between northern France, Belgium and the UK. Your operations teams work across multiple platforms: your TMS, CRM, email and accounting systems: without centralised visibility into shipments, customer interactions and financial data.
B-Glass
B-Glass is an AI-queryable layer built inside your Snowflake account. It unifies your TMS, CRM, calls, emails, invoices and support data, so your teams can ask questions across all systems instantly instead of logging into each system separately.
Proposed solution
We propose the Growth tier:
- Up to 40 users across several teams
- Eight integrations with your key systems
- Chat, search, in-app pages and dashboards builder
- Quarterly business reviews with the BG-Demo team
Pricing
| Item | Amount |
|---|---|
| Implementation | £12k |
| Year 1 annual subscription | £44k |
| Total first year | £56k |
Year 2 onwards: £44k per annum (subject to review).
Service terms
Read the whole document (1,707 characters)
- Availability: 99.5%
- P1 response time: 1 business hour
- Data refresh: nightly, complete by 07:00 local time on business days
- Contract term: 12 months from go-live
- Billing: annual in advance, in GBP
Implementation
Implementation takes eight weeks. We'll map your integrations, conduct a security review of your data structures, and provide training to your team.
Next steps
- Discuss your integrations and preferred go-live date
- Sign the order form and master service agreement
- Begin implementation on the agreed date
Prepared by Priya Raman, Account Executive, BG-Demo
4 June 2025
Unusual terms
As at Fri 9 Oct 2026- Year 2 price subject to review