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Ravel-Delmotte Logistique - Security Questionnaire

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Ravel-Delmotte Logistique logo Ravel-Delmotte Logistique · security questionnaire · final · 28 May 2025

Completed security questionnaire for Ravel-Delmotte Logistique, stored as final. It states TLS 1.2 minimum in transit, encryption at rest in the customer's Snowflake account, an EU region host, and notice of material incidents within one business day.

What it says

What this says

As at Fri 9 Oct 2026

Completed security questionnaire for Ravel-Delmotte Logistique, stored as final. It states TLS 1.2 minimum in transit, encryption at rest in the customer's Snowflake account, an EU region host, and notice of material incidents within one business day.

What it is: a one-version security questionnaire filed in the customer's Security folder, created and modified on 2025-05-28 and marked "Final". Anya Petrova, Solutions Engineer, is the resolved author.

Commits: the answers state "Yes, TLS 1.2 minimum" for encryption in transit, "Yes, within thirty days" for data rights requests, and "Yes" to notifying material incidents within one business day.

Unusual: nothing departs from standard terms, but the access review is stated as "Yes, every six months" and system access logs are reviewed "Yes, quarterly".

Not settled: this is a set of answers, not a contract. It states no price, parties, service levels or dates beyond its creation, and does not say who at the customer received it or whether it was relied on in an order form.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Encryption in transitYes, TLS 1.2 minimumSource: the AI read of this record
  • Encryption at rest in Snowflake accountYesSource: the AI read of this record
  • Snowflake account hostingEU regionSource: the AI read of this record
  • Material incident notificationYes (within one business day)Source: the AI read of this record
  • Data rights assistanceYes, within thirty daysSource: the AI read of this record
  • Access permission reviewYes, every six monthsSource: the AI read of this record

Body

Ravel-Delmotte Logistique - Security Questionnaire

Final

Information Security

QuestionResponse
Does your organisation process and store sensitive business data?Yes
Are system access and changes logged and reviewed?Yes, quarterly
Is there an individual responsible for information security?Yes

Data Protection and Compliance

QuestionResponse
Do you have processes to meet data protection requirements?Yes
Can you assist individuals exercising data rights?Yes, within thirty days
Is there a data retention and deletion policy?Yes, reviewed annually

Infrastructure and Encryption

QuestionResponse
Is data encrypted in transit to your systems?Yes, TLS 1.2 minimum
Is data encrypted at rest in your Snowflake account?Yes
Where is your Snowflake account hosted?EU region

Access Control

QuestionResponse
Do you use multi-factor authentication?Yes, for administrative access
Can user access be revoked immediately?Yes
Are access permissions reviewed regularly?Yes, every six months

Incident and Breach Response

Read the whole document (1,390 characters)
QuestionResponse
Do you have an incident response procedure?Yes
Are security incidents logged?Yes
Can you notify us of material incidents within one business day?Yes
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