Moycullen Recruitment - Master Services Agreement (signed)
Documentexecuted Moycullen Recruitment · contract · executed · 12 Jun 2026
Signed Starter MSA, 26 Jun 2026 to 25 Jun 2027, auto-renewing unless 90-day notice is given. Subscription £22k plus £6,000 implementation, contract total £28k. Availability 99.5%, P1 first response 4 business hours.
What it says
What this says
As at Fri 9 Oct 2026Signed Starter MSA, 26 Jun 2026 to 25 Jun 2027, auto-renewing unless 90-day notice is given. Subscription £22k plus £6,000 implementation, contract total £28k. Availability 99.5%, P1 first response 4 business hours.
What it is: The master services agreement under which BG-Demo implements and operates B-Glass for Moycullen Recruitment. It is a Starter tier contract with a signed date of 12 Jun 2026 for both sides.
Commits: Fees are "B-Glass – Starter" at £22k billed in advance, and implementation at £6,000, invoiced on service start, on Net 30 days. Service levels are 99.5% availability, 4 business hours for P1 first response, and a nightly refresh by 07:00 local time on business days.
Unusual: Renewal is automatic unless 90-day notice is given, so the notice window matters for the account owner. The availability credit is 5% of monthly fee per month of breach, in line with Starter.
Not settled: The customer signature line is blank apart from "Authorised Representative", so the document does not show who signed for Moycullen Recruitment. It states no connector go-live dates and no credit for data freshness.
As found in this document
As at Fri 9 Oct 2026- Date end25 Jun 2027Source: the AI read of this record
- Date renewal25 Jun 2027Source: the AI read of this record
- Date signed12 Jun 2026Source: the AI read of this record
- Date start26 Jun 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Service Start26 Jun 2026Source: the AI read of this record
- Service End25 Jun 2027Source: the AI read of this record
- Renewal TermsAuto-renew unless 90-day notice givenSource: the AI read of this record
- B-Glass – Starter£22,000Source: the AI read of this record
- Implementation – Starter (4 weeks, up to 4 connectors)£6,000Source: the AI read of this record
- Contract Total£28,000Source: the AI read of this record
- BillingAnnual subscription billed in advance; implementation fee invoiced on service startSource: the AI read of this record
- Payment TermsNet 30 daysSource: the AI read of this record
- Platform Availability99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Data RefreshNightly by 07:00 local time (business days)Source: the AI read of this record
- Availability Credit5% of monthly fee per month of breachSource: the AI read of this record
The document
Body
Moycullen Recruitment - Master Services Agreement
1. Service Definition
BG-Demo will implement and operate B-Glass service, a unified data platform that integrates the Customer's business systems to enable data-driven decision-making.
2. Service Term
| Item | Value |
|---|---|
| Service Start | 26 Jun 2026 |
| Service End | 25 Jun 2027 |
| Renewal Terms | Auto-renew unless 90-day notice given |
3. Fees and Charges
| Line Item | Unit Price | Qty | Net |
|---|---|---|---|
| B-Glass – Starter | £22k | 1 | £22k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | £6,000 |
| Contract Total | £28k |
- Annual subscription billed in advance
- Implementation fee invoiced on service start
- Payment Terms: Net 30 days
4. Service Levels and Support
| SLA Metric | Commitment |
|---|---|
| Platform Availability | 99.5% |
| P1 First Response | 4 business hours |
| Data Refresh | Nightly by 07:00 local time (business days) |
| Availability Credit | 5% of monthly fee per month of breach |
5. Data Protection
Read the whole document (1,927 characters)
The Customer and BG-Demo shall comply with the General Data Protection Regulation and all applicable data protection law. Terms governing personal data processing are set out in the separate Data Processing Agreement.
6. Limitation of Liability
Neither party is liable for indirect, incidental, or consequential damages, except in cases of gross negligence or wilful misconduct.
7. Confidentiality
Each party shall maintain the confidentiality of the other party's confidential information and shall not disclose it without prior written consent, except as required by applicable law.
Signature Block
For BG-Demo Limited:
Matteo Ricci Account Executive BG-Demo
Signed: 12 Jun 2026
For Moycullen Recruitment:
_________________________ Authorised Representative
Signed: 12 Jun 2026
Unusual terms
As at Fri 9 Oct 2026- Auto-renewal unless 90-day notice given