Coorabell Logistics - Master Services Agreement v2
Documentdraft Coorabell Logistics · contract · draft · 13 Apr 2026
Draft Master Services Agreement v2 for the Starter tier, term 13 May 2026 to 12 May 2027. It states £22k a year, £6,000 implementation, 99.5% availability and a P1 first response of 4 business hours. It is unsigned and marked draft.
What it says
What this says
As at Fri 9 Oct 2026Draft Master Services Agreement v2 for the Starter tier, term 13 May 2026 to 12 May 2027. It states £22k a year, £6,000 implementation, 99.5% availability and a P1 first response of 4 business hours. It is unsigned and marked draft.
What it is: a draft MSA filed under Customers/Coorabell Logistics/Contracts and closing with "This is a draft agreement for review and discussion." Scope is the Starter tier "as described in the attached Order Form", which is not in this file.
Commits: £22k annual subscription payable in advance, £6,000 implementation payable on completion, and "Total Year 1: £28k". Service levels are 99.5% availability, 4 business hours for P1 first response and a 5% service credit.
Unusual: it renews automatically for successive one-year periods unless either party gives 90 days' written notice. The credit covers availability only, with no freshness credit.
Not settled: no signatory or signature date. The effective date has already passed, so the record does not show whether an executed copy exists. Any executed order form would override this draft.
As found in this document
As at Fri 9 Oct 2026- Date end12 May 2027Source: the AI read of this record
- Date renewal12 May 2027Source: the AI read of this record
- Date start13 May 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Subscription fee£22,000 annual fee, payable in advanceSource: the AI read of this record
- Implementation fee£6,000, payable on completionSource: the AI read of this record
- Total Year 1£28,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Service Credit (availability breach)5% of one month's monthly feeSource: the AI read of this record
- Data RefreshNightly by 07:00 customer local time on business daysSource: the AI read of this record
- PaymentPayment due within 30 days of invoiceSource: the AI read of this record
- Non-renewal notice90 days' written noticeSource: the AI read of this record
- Termination for material breachfails to cure within 30 days of written noticeSource: the AI read of this record
The document
Body
Coorabell Logistics - Master Services Agreement v2
Status: Draft Effective Date: 13 May 2026 Term End Date: 12 May 2027 Version: 2
1. Services
BG-Demo shall provide Coorabell Logistics with access to B-Glass, a data integration and query platform. The scope of services is limited to the Starter tier as described in the attached Order Form.
2. Subscription and Implementation
2.1 Subscription
| Service | Annual Fee |
|---|---|
| B-Glass – Starter | £22k |
The subscription is annual and payable in advance. Term: 13 May 2026 to 12 May 2027.
2.2 Implementation
One-off implementation fee: £6,000, payable on completion.
Total Year 1: £28k
3. Service Levels
| Metric | Level |
|---|---|
| Availability | 99.5% |
| P1 First Response | 4 business hours |
| Service Credit (availability breach) | 5% of one month's monthly fee |
| Data Refresh | Nightly by 07:00 customer local time on business days |
4. Billing and Payment
Read the whole document (2,130 characters)
- Subscription invoiced on or before the start of each annual term
- Implementation invoiced on completion
- Payment due within 30 days of invoice
- All fees in GBP, exclusive of any applicable taxes
5. Term and Renewal
This agreement runs for one year from the effective date. At the end of the term, the agreement will renew automatically for successive one-year periods unless either party provides 90 days' written notice of non-renewal.
6. Confidentiality
Each party agrees to maintain the confidentiality of non-public information disclosed by the other party and to limit access to employees with a need to know.
7. Limitation of Liability
In no event shall either party be liable for indirect, incidental, special or consequential damages arising from this agreement.
8. Termination
Either party may terminate this agreement for material breach if the breaching party fails to cure within 30 days of written notice.
9. Governing Law
This agreement shall be governed by the laws of England and Wales.
This is a draft agreement for review and discussion.
Unusual terms
As at Fri 9 Oct 2026- Automatic renewal for successive one-year periods
- 90 days' written notice of non-renewal
- Refers to an attached Order Form not in the file