Quennell Harte - Proposal v1
Documentdraft Quennell Harte · proposal · draft · 20 May 2026
Draft proposal for the Starter tier: £22k annual subscription plus £6,000 one-off implementation, £28k total first year. Four-week implementation, service commencement 17 Jul 2026. No availability or P1 response terms are stated.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal for the Starter tier: £22k annual subscription plus £6,000 one-off implementation, £28k total first year. Four-week implementation, service commencement 17 Jul 2026. No availability or P1 response terms are stated.
What it is: a draft proposal, not a contract, filed under Customers/Quennell Harte/Proposals. It is marked "DRAFT" in its text and says it is "valid for 30 days from issue".
Commits: nothing binding. It sets out a Starter scope of "Up to 4 connectors", a 4 week implementation and a price of £22k per year with £6,000 one-off.
Unusual: service commencement is set as 17 Jul 2026, which is a stated date inside a draft. The stated validity of 30 days from a document created 2026-05-20 has long passed by the as-of date.
Not settled: the document gives no availability figure, P1 response time, refresh deadline or service credits. It names no signatory, and says a master services agreement and data processing agreement are still to be prepared. The evidence does not show whether it was accepted or replaced.
As found in this document
As at Fri 9 Oct 2026- Date start17 Jul 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Starter Tier subscription£22,000 (annual)Source: the AI read of this record
- Implementation£6,000 (one-off)Source: the AI read of this record
- Total first year£28,000Source: the AI read of this record
- Implementation duration4 weeksSource: the AI read of this record
- Data connectorsUp to 4 connectorsSource: the AI read of this record
- Service commencement17 Jul 2026Source: the AI read of this record
- Proposal validity30 days from issueSource: the AI read of this record
The document
Body
Proposal: B-Glass – Starter Tier
DRAFT
Executive Summary
This proposal outlines a solution to enable Quennell Harte's teams to access client projects, fee invoices and client calls in a unified, queryable layer built on your existing systems.
1. Challenge
Your client success and finance teams currently reconcile data across multiple systems: your CRM, invoicing platform and call recordings: to understand which clients are most active, what support they require, and how billing aligns with scope.
2. Solution
B-Glass is an AI-queryable layer that sits over your CRM, finance system and call recorder, built and run within Snowflake. Your teams ask questions and get instant answers without manual lookups or spreadsheets.
2.1 Included Features
- Pages, chat and search: Natural language queries across integrated data
- Six-monthly check-ins: Support from your account team
- User allowance: The Starter user allowance
- Data connectors: Up to 4 connectors to your systems
3. Implementation
Duration: 4 weeks
Scope: Configuration of up to 4 data connectors and initial setup of your brain
Read the whole document (1,952 characters)
Your involvement: Introductions to system owners and approvals for connector access
4. Investment
| Starter Tier (annual) | £22k |
| Implementation (one-off) | £6,000 |
| Total first year | £28k |
The subscription renews annually; the implementation is a one-time cost.
5. Timeline
- Week 1: Onboarding and discovery
- Weeks 2–3: Connector configuration and testing
- Week 4: Final setup and training
- Service commencement: 17 Jul 2026
6. Next Steps
- Review this proposal with your stakeholders
- Schedule a call to discuss any questions
- We will prepare a master services agreement and data processing agreement for signature
We look forward to supporting your team.
This proposal is valid for 30 days from issue.
Unusual terms
As at Fri 9 Oct 2026- Service commencement date stated in a draft
- Proposal valid for 30 days from issue