Bayard Lane Payments - Master Services Agreement v2
Documentdraft Bayard Lane Payments · contract · draft · 11 Feb 2026
Draft MSA v2 for the Growth tier, 13 Mar 2026 to 12 Mar 2027, with a £50k annual subscription and £12k implementation. It states 99.5% availability and a P1 first response within 1 business hour. Marked Draft in its text.
What it says
What this says
As at Fri 9 Oct 2026Draft MSA v2 for the Growth tier, 13 Mar 2026 to 12 Mar 2027, with a £50k annual subscription and £12k implementation. It states 99.5% availability and a P1 first response within 1 business hour. Marked Draft in its text.
What it is: a draft Master Services Agreement between BG-Demo and Bayard Lane Payments, filed in the customer's Contracts folder. The text opens with "Draft" and no signatory or signature date appears.
Commits: Growth tier with "up to forty active users, eight data connectors", a £50k annual fee payable in advance within 30 days of invoice, and a £12k implementation fee. Service levels are 99.5% uptime, P1 response within 1 business hour and nightly refresh complete by 07:00.
Unusual: all connectors live "within fourteen days of the Start Date" while implementation runs eight weeks. Termination for convenience on ninety days' notice applies after the first year.
Not settled: whether an executed copy exists. The evidence does not show who signed, so an executed order form would override these terms. The £50k equals the v2 Growth list price in the brief.
As found in this document
As at Fri 9 Oct 2026- Date end12 Mar 2027Source: the AI read of this record
- Date start13 Mar 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- Annual subscription fee£50,000 payable in advance within 30 days of invoiceSource: the AI read of this record
- Implementation fee£12,000 due within 30 days of signatureSource: the AI read of this record
- Total contract value£62,000Source: the AI read of this record
- System availability99.5% uptime (measured monthly)Source: the AI read of this record
- P1 incident first responsewithin 1 business hour, 09:00 to 17:00 UK timeSource: the AI read of this record
- Data refreshnightly, complete by 07:00 customer local time on business daysSource: the AI read of this record
- Service creditif availability falls below 99.5%, the Customer receives a credit of 10% of that month's subscription feeSource: the AI read of this record
- Connector deliveryall connectors live within fourteen days of the Start DateSource: the AI read of this record
- Implementationcompletes within eight weeksSource: the AI read of this record
- Late payment interestfive percent per annumSource: the AI read of this record
- Termination for convenienceninety days' written notice after the first yearSource: the AI read of this record
The document
Body
Bayard Lane Payments - Master Services Agreement v2
Draft
1. Parties
This Master Services Agreement ("MSA") is entered into between BG-Demo ("Provider") and Bayard Lane Payments ("Customer"), effective from 13 Mar 2026 ("Start Date").
2. Services
The Provider agrees to supply B-Glass at the Growth tier, including up to forty active users, eight data connectors, the dashboards builder, and quarterly business reviews. The Customer agrees to provide data access and technical coordination for connector configuration.
3. Term
This agreement runs for one year from the Start Date, ending on 12 Mar 2027 ("End Date"), unless earlier terminated as set out below. Either party may terminate for convenience on ninety days' written notice after the first year.
4. Fees and Payment
| Service | Qty | Unit Price | Total | Recurring |
|---|---|---|---|---|
| B-Glass – Growth | 1 | £50k | £50k | Annual |
| Implementation – Growth (eight weeks, up to eight connectors) | 1 | £12k | £12k | One-off |
| Total contract value | £62k |
Read the whole document (3,633 characters)
The annual subscription fee of £50k is payable in advance within 30 days of invoice. The implementation fee of £12k is due within 30 days of signature. Invoices are issued in GBP. Late payment accrues interest at five percent per annum.
5. Service Levels
The Provider commits to:
- System availability: 99.5% uptime (measured monthly)
- P1 incident first response: within 1 business hour, 09:00 to 17:00 UK time
- Data refresh: nightly, complete by 07:00 customer local time on business days
- Service credit: if availability falls below 99.5%, the Customer receives a credit of 10% of that month's subscription fee
6. Implementation
Implementation begins on the Start Date and completes within eight weeks. The Provider commits to making all connectors live within fourteen days of the Start Date, subject to the Customer providing timely access and credentials.
7. Intellectual Property
All Provider intellectual property, including B-Glass and its documentation, remains the Provider's sole property. The Customer may use it solely for its own business purposes during the term of this agreement.
8. Confidentiality
Each party agrees to keep the other's confidential information (including pricing, technical details and business plans) confidential and to use it only to perform its obligations under this agreement.
9. Data Protection
The Provider processes personal data on the Customer's behalf as a data processor. A separate Data Processing Agreement governs this relationship.
10. Limitation of Liability
In no event shall either party be liable to the other for indirect, incidental, special or consequential damages, even if advised of the possibility of such damages. Each party's total liability is capped at the fees paid or payable in the current contract term.
11. Termination
Either party may terminate for material breach if the other fails to remedy the breach within thirty days of written notice. On termination, the Customer's data will be made available for export; the Provider will delete it after ninety days.
12. General
This agreement is governed by English law and the parties submit to the exclusive jurisdiction of the English courts. If any clause is found invalid, the remaining clauses remain in force. The Provider may update its terms with thirty days' notice; material changes require the Customer's written consent. This agreement, together with the Data Processing Agreement, constitutes the entire understanding between the parties.
Unusual terms
As at Fri 9 Oct 2026- Connectors live within fourteen days of Start Date
- Termination for convenience after first year on ninety days' notice
- Late payment interest at five percent per annum