Ellerby Dental Group - Order Form (signed)
Documentexecuted Ellerby Dental Group · order form · executed · 1 Apr 2026
Executed order form dated 1 Apr 2026 renewing Ellerby Dental Group on Growth for 23 Apr 2026 to 22 Apr 2027 at £44k annually in advance. Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' written notice is given.
What it says
What this says
As at Fri 9 Oct 2026Executed order form dated 1 Apr 2026 renewing Ellerby Dental Group on Growth for 23 Apr 2026 to 22 Apr 2027 at £44k annually in advance. Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' written notice is given.
What it is: an executed order form between BG-Demo Limited and Ellerby Dental Group, signed on 1 Apr 2026, renewing the Growth tier for one year. The text states "Total Contract Value" of £44k.
Commits: "Availability" of 99.5% uptime, "P1 First Response Time" of 1 hour, and nightly refresh by 07:00 customer local time on business days. Billing is annual in advance with payment 30 days from invoice date.
Unusual: renewal is "Automatic for successive annual terms unless 90 days' written notice of non-renewal is given". The service credit is worded as 10% of one month's fee per month of unavailability, so it is tied to availability, not data freshness.
Not settled: the text names signatories only by title (Director, Manager), not by name. It does not state any discount, add-ons, connector delivery dates or a price comparison with the earlier term.
As found in this document
As at Fri 9 Oct 2026- Date end22 Apr 2027Source: the AI read of this record
- Date renewal22 Apr 2027Source: the AI read of this record
- Date signed1 Apr 2026Source: the AI read of this record
- Date start23 Apr 2026Source: the AI read of this record
- Price£44,000Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response Time1 hourSource: the AI read of this record
- Data RefreshNightly refresh by 07:00 customer local time (business days)Source: the AI read of this record
- Service Credit10% of one month's subscription fee per month of unavailabilitySource: the AI read of this record
- Billing FrequencyAnnual, in advanceSource: the AI read of this record
- Payment Terms30 days from invoice dateSource: the AI read of this record
- RenewalAutomatic for successive annual terms unless 90 days' written notice of non-renewal is givenSource: the AI read of this record
- Price£44,000Source: the AI read of this record
The document
Body
Ellerby Dental Group - Order Form
Version: 1 Status: Executed Date: 1 Apr 2026
Summary
This Order Form is made between BG-Demo Limited ("Provider") and Ellerby Dental Group ("Customer").
The Customer agrees to renew its subscription to B-Glass platform on the Growth tier for the period 23 Apr 2026 to 22 Apr 2027.
Services and Pricing
| Description | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| B-Glass – Growth | 1 | £44k | , | £44k |
| Total Contract Value | £44k |
Annual Recurring Revenue: £44k (payable annually in advance)
Term and Billing
- Service Period: 23 Apr 2026 to 22 Apr 2027
- Billing Frequency: Annual, in advance
- Payment Terms: 30 days from invoice date
- Renewal: Automatic for successive annual terms unless 90 days' written notice of non-renewal is given
Service Levels
Read the whole document (1,502 characters)
| Item | Commitment |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 1 hour |
| Data Refresh | Nightly refresh by 07:00 customer local time (business days) |
| Service Credit | 10% of one month's subscription fee per month of unavailability |
Included in Growth
- Up to 40 users
- Up to 8 data connectors
- Pages, chat and search features
- Dashboards builder
- Quarterly business reviews
Executed on 1 Apr 2026
BG-Demo Limited, Director Ellerby Dental Group, Manager
Unusual terms
As at Fri 9 Oct 2026- Automatic renewal for successive annual terms
- 90 days' written notice of non-renewal