Ellerby Dental Group - Order Form (signed)
Documentexecuted Ellerby Dental Group · order_form · executed · 2025-04-09
Executed order form dated 9 Apr 2025 for the Growth tier, 23 Apr 2025 to 22 Apr 2026, at £44k list with 10% discount (£40k net). Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' notice is given.
What it says
What this says
Current to 14 Oct 26Executed order form dated 9 Apr 2025 for the Growth tier, 23 Apr 2025 to 22 Apr 2026, at £44k list with 10% discount (£40k net). Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' notice is given.
What it is: an executed order form between BB-Demo Limited and Ellerby Dental Group for Company Brain on the Growth tier. It also covers Implementation of £12k for 8 weeks, up to 8 connectors, giving a Total Contract Value of £52k.
Commits: availability of "99.5% uptime", P1 first response of "1 hour", and nightly refresh "by 07:00 customer local time (business days)". Billing is annual in advance on 30 days from invoice date.
Unusual: the 10% discount applies to the subscription, and the service credit is "10% of one month's subscription fee per month of unavailability". Renewal is automatic unless "90 days' written notice of non-renewal is given".
Not settled: the document does not state the price on renewal, whether the term has since renewed, or the names of the signatories. It does not give connector go-live dates.
As found in this document
Current to 9 Oct 26- Date end22 Apr 2026Source: object_read:doc_095_007
- Date renewal22 Apr 2026Source: object_read:doc_095_007
- Date signed9 Apr 2025Source: object_read:doc_095_007
- Date start23 Apr 2025Source: object_read:doc_095_007
- Price£39,600Source: object_read:doc_095_007
- Availability99.5% uptimeSource: object_read:doc_095_007
- P1 First Response Time1 hourSource: object_read:doc_095_007
- Data RefreshNightly refresh by 07:00 customer local time (business days)Nightly refresh by 07:00 customer local time (business days) · Source: object_read:doc_095_007
- Service Credit10% of one month's subscription fee per month of unavailability10% of one month's subscription fee per month of unavailability · Source: object_read:doc_095_007
- Subscription price£44,000 list, 10% discount, £39,600 net£44,000 list, 10% discount, £39,600 net · Source: object_read:doc_095_007
- Implementation fee£12,000 (payable on signature)Source: object_read:doc_095_007
- Billing FrequencyAnnual, in advanceSource: object_read:doc_095_007
- Payment Terms30 days from invoice dateSource: object_read:doc_095_007
- Renewal noticeAutomatic for successive annual terms unless 90 days' written notice of non-renewal is givenAutomatic for successive annual terms unless 90 days' written notice of non-renewal is given · Source: object_read:doc_095_007
The document
Body
Ellerby Dental Group - Order Form
Version: 1 Status: Executed Date: 9 Apr 2025
Summary
This Order Form is made between BB-Demo Limited ("Provider") and Ellerby Dental Group ("Customer").
The Customer agrees to subscribe to the Company Brain platform on the Growth tier, commencing 23 Apr 2025 and ending 22 Apr 2026.
Services and Pricing
| Description | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| Company Brain – Growth | 1 | £44k | 10% | £40k |
| Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12k | , | £12k |
| Total Contract Value | £52k |
Annual Recurring Revenue: £40k (payable annually in advance) Implementation Fee: £12k (payable on signature)
Term and Billing
- Service Period: 23 Apr 2025 to 22 Apr 2026
- Billing Frequency: Annual, in advance
- Payment Terms: 30 days from invoice date
- Renewal: Automatic for successive annual terms unless 90 days' written notice of non-renewal is given
Service Levels
Read the whole document (1,655 characters)
| Item | Commitment |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 1 hour |
| Data Refresh | Nightly refresh by 07:00 customer local time (business days) |
| Service Credit | 10% of one month's subscription fee per month of unavailability |
Included in Growth
- Up to 40 users
- Up to 8 data connectors
- Pages, chat and search features
- Dashboards builder
- Quarterly business reviews
Executed on 9 Apr 2025
BB-Demo Limited, Director Ellerby Dental Group, Manager
Unusual terms
Current to 9 Oct 26- 10% discount on the subscription
- Automatic renewal with 90 days' notice of non-renewal
- Service credit of 10% of one month's fee