Ellerby Dental Group - Order Form (signed)
Documentexecuted Ellerby Dental Group · order form · executed · 9 Apr 2025
Executed order form dated 9 Apr 2025 for the Growth tier, 23 Apr 2025 to 22 Apr 2026, at £44k list with 10% discount (£40k net). Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' notice is given.
What it says
What this says
As at Fri 9 Oct 2026Executed order form dated 9 Apr 2025 for the Growth tier, 23 Apr 2025 to 22 Apr 2026, at £44k list with 10% discount (£40k net). Availability 99.5%, P1 first response 1 hour. Auto-renews unless 90 days' notice is given.
What it is: an executed order form between BG-Demo Limited and Ellerby Dental Group for B-Glass on the Growth tier. It also covers Implementation of £12k for 8 weeks, up to 8 connectors, giving a Total Contract Value of £52k.
Commits: availability of "99.5% uptime", P1 first response of "1 hour", and nightly refresh "by 07:00 customer local time (business days)". Billing is annual in advance on 30 days from invoice date.
Unusual: the 10% discount applies to the subscription, and the service credit is "10% of one month's subscription fee per month of unavailability". Renewal is automatic unless "90 days' written notice of non-renewal is given".
Not settled: the document does not state the price on renewal, whether the term has since renewed, or the names of the signatories. It does not give connector go-live dates.
As found in this document
As at Fri 9 Oct 2026- Date end22 Apr 2026Source: the AI read of this record
- Date renewal22 Apr 2026Source: the AI read of this record
- Date signed9 Apr 2025Source: the AI read of this record
- Date start23 Apr 2025Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response Time1 hourSource: the AI read of this record
- Data RefreshNightly refresh by 07:00 customer local time (business days)Source: the AI read of this record
- Service Credit10% of one month's subscription fee per month of unavailabilitySource: the AI read of this record
- Subscription price£44,000 list, 10% discount, £39,600 netSource: the AI read of this record
- Implementation fee£12,000 (payable on signature)Source: the AI read of this record
- Billing FrequencyAnnual, in advanceSource: the AI read of this record
- Payment Terms30 days from invoice dateSource: the AI read of this record
- Renewal noticeAutomatic for successive annual terms unless 90 days' written notice of non-renewal is givenSource: the AI read of this record
The document
Body
Ellerby Dental Group - Order Form
Version: 1 Status: Executed Date: 9 Apr 2025
Summary
This Order Form is made between BG-Demo Limited ("Provider") and Ellerby Dental Group ("Customer").
The Customer agrees to subscribe to B-Glass platform on the Growth tier, commencing 23 Apr 2025 and ending 22 Apr 2026.
Services and Pricing
| Description | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| B-Glass – Growth | 1 | £44k | 10% | £40k |
| Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12k | , | £12k |
| Total Contract Value | £52k |
Annual Recurring Revenue: £40k (payable annually in advance) Implementation Fee: £12k (payable on signature)
Term and Billing
- Service Period: 23 Apr 2025 to 22 Apr 2026
- Billing Frequency: Annual, in advance
- Payment Terms: 30 days from invoice date
- Renewal: Automatic for successive annual terms unless 90 days' written notice of non-renewal is given
Service Levels
Read the whole document (1,639 characters)
| Item | Commitment |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 1 hour |
| Data Refresh | Nightly refresh by 07:00 customer local time (business days) |
| Service Credit | 10% of one month's subscription fee per month of unavailability |
Included in Growth
- Up to 40 users
- Up to 8 data connectors
- Pages, chat and search features
- Dashboards builder
- Quarterly business reviews
Executed on 9 Apr 2025
BG-Demo Limited, Director Ellerby Dental Group, Manager
Unusual terms
As at Fri 9 Oct 2026- 10% discount on the subscription
- Automatic renewal with 90 days' notice of non-renewal
- Service credit of 10% of one month's fee