What it says
What this says
As at Fri 9 Oct 2026Proposal dated 10 Mar 2025 for the Growth tier at £44k less 10%, £40k a year, plus £12k implementation. Year 1 total £52k. Service levels: 99.5% uptime, P1 first response 1 business hour. Not an executed contract.
What it is: a version 1 sales proposal from BG-Demo to Ellerby Dental Group, filed as final but written as an offer. It ends with "Please confirm your approval to proceed to contract."
Commits: Growth tier with 8 connectors and 40 users. Availability "99.5% uptime", P1 first response "1 business hour", service credit "10% of monthly subscription fee for availability breaches", refresh "Nightly by 07:00 UK time on business days".
Unusual: a 10% discount on the subscription, within the first-term limit. The £44k list price matches the v1 price book, and the proposal predates the v2 list.
Not settled: the document names no signatory, no start or end date and no renewal terms, and it does not show whether the customer accepted. Contracted terms sit in any executed order form, which this document does not replace.
As found in this document
As at Fri 9 Oct 2026- Price£39,600Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response1 business hourSource: the AI read of this record
- Service Credit10% of monthly subscription fee for availability breachesSource: the AI read of this record
- Data RefreshNightly by 07:00 UK time on business daysSource: the AI read of this record
- Subscription price£39,600 annual after 10% discount from £44,000Source: the AI read of this record
- Implementation fee£12,000 for 8 weeksSource: the AI read of this record
- Total (Year 1)£51,600Source: the AI read of this record
The document
Body
Ellerby Dental Group, Proposal
Date: 10 Mar 2025 Version: 1
Situation
Ellerby Dental Group operates multiple dental practices across the East Midlands, combining NHS and private patient care. The practice-operations team currently reconciles patient complaints, supplier tickets and practice performance data manually across locations.
Solution
B-Glass connects your practice management system and operational data sources into one unified layer. Your teams search, analyse and build dashboards without leaving a single interface.
We propose the Growth tier: up to 8 connectors, 40 users, search, dashboards and quarterly check-ins.
Pricing
| Item | Qty | Unit Price | Discount | Total | Annual |
|---|---|---|---|---|---|
| B-Glass – Growth | 1 | £44k | 10% | £40k | £40k |
| Implementation – Growth (8 weeks) | 1 | £12k | , | £12k | , |
Total (Year 1): £52k
Service Levels
- Availability: 99.5% uptime
- P1 First Response: 1 business hour
- Service Credit: 10% of monthly subscription fee for availability breaches
- Data Refresh: Nightly by 07:00 UK time on business days
Read the whole document (1,404 characters)
Implementation Timeline
- Weeks 1–2: Discovery and data source configuration
- Weeks 3–6: Connector build and testing
- Weeks 7–8: Launch and team training
Next Steps
Please confirm your approval to proceed to contract.
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount