Linthorpe Trade Supplies - Order Form (signed)
Documentexecuted Linthorpe Trade Supplies · order form · executed · 5 Aug 2024
Order form dated 5 Aug 2024 for B-Glass Starter at £19k per year after a 5% discount, plus £6,000 implementation. It commits 99.5% uptime and a 4 business hour P1 response. The customer signature block is blank in the text.
What it says
What this says
As at Fri 9 Oct 2026Order form dated 5 Aug 2024 for B-Glass Starter at £19k per year after a 5% discount, plus £6,000 implementation. It commits 99.5% uptime and a 4 business hour P1 response. The customer signature block is blank in the text.
What it is: an order form between BG-Demo Limited and Linthorpe Trade Supplies for one Starter subscription and Starter implementation. Total Contract Value is £25k, with the service period running 19 Aug 2024 to 18 Aug 2025.
Commits: availability of "99.5% uptime", P1 first response of "4 business hours", and a service credit of "5% of monthly subscription fee for availability breaches". Billing is annual in advance, Net 30 days from invoice date, in GBP.
Unusual: a 5% discount on the Starter line, and an implementation fee that is "non-refundable upon commencement of work". The implementation covers four weeks and up to four data connectors, with no connector go-live dates stated.
Not settled: the stored status says executed, but the customer's Authorised by, Title and Date lines are blank, so the text does not show who signed for the customer. The document states no renewal terms, and its service period ended on 18 Aug 2025.
As found in this document
As at Fri 9 Oct 2026- Date end18 Aug 2025Source: the AI read of this record
- Date start19 Aug 2024Source: the AI read of this record
- Price£18,525Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response Time4 business hoursSource: the AI read of this record
- Service Credit5% of monthly subscription fee for availability breachesSource: the AI read of this record
- Total Contract Value£24,525Source: the AI read of this record
- Implementation fee£6,000, due on invoice and non-refundable upon commencement of workSource: the AI read of this record
- Billing FrequencyAnnual, in advanceSource: the AI read of this record
- Payment TermsNet 30 days from invoice dateSource: the AI read of this record
- CurrencyGBPSource: the AI read of this record
The document
Body
Order Form
Order Form Date: 5 August 2024
Parties
This Order Form is entered into between:
BG-Demo Limited, a company registered in England and Wales, with its principal place of business at London ("Supplier")
and
Linthorpe Trade Supplies, a company with its principal place of business at Middlesbrough ("Customer").
Services and Fees
The Customer agrees to subscribe to the following services:
| Service | Quantity | Unit Price | Discount | Annual Price |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | 5% | £19k |
| Implementation – Starter | 1 | £6,000 | , | £6,000 |
Total Contract Value: £25k
The implementation fee covers standard setup over four weeks with up to four data connectors. This fee is due on invoice and is non-refundable upon commencement of work.
Service Period
- Start Date: 19 August 2024
- End Date: 18 August 2025
- Duration: 12 months
Billing
- Billing Frequency: Annual, in advance
- Payment Terms: Net 30 days from invoice date
- Currency: GBP
Service Levels
The Supplier commits to the following service levels:
Read the whole document (1,603 characters)
| Commitment | Level |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 4 business hours |
| Service Credit | 5% of monthly subscription fee for availability breaches |
Authorised Signatures
BG-Demo Limited
Tom Ashdown Account Executive
Authorised by: ________________________ Date: 5 August 2024
Linthorpe Trade Supplies
Authorised by: ________________________ Title: ________________________ Date: ________________________
Unusual terms
As at Fri 9 Oct 2026- 5% discount on the Starter subscription
- implementation fee non-refundable on commencement
- customer signature block blank