What it says
What this says
As at Fri 9 Oct 2026Executed order form for B-Glass Starter, signed 15 Jun 2026 for 22 Jun 2026 to 21 Jun 2027. Availability 99.5%, P1 first response 4 business hours, price £20k per year, billed annually in advance.
What it is: an executed order form between BG-Demo Limited and Garrow Lusk for Starter, licensed for "up to 15 users and 4 external data connectors". It is signed for BG-Demo by Nell Ashcombe, Chief Executive Officer and Co-founder.
Commits: availability of "99.5% uptime per calendar month", P1 first response of "4 business hours" and a data refresh "complete by 07:00 customer local time on business days". Billing is annual in advance, payable "within 30 days of invoice date".
Unusual: nothing departs from standard Starter terms. The £20k matches the v1 list price with no discount, which fits a customer signed under v1.
Not settled: the customer signatory is shown only as "Authorised Representative" with no name. The text states no renewal clause, notice period or connector go-live dates.
As found in this document
As at Fri 9 Oct 2026- Date end21 Jun 2027Source: the AI read of this record
- Date signed15 Jun 2026Source: the AI read of this record
- Date start22 Jun 2026Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5% uptime per calendar monthSource: the AI read of this record
- P1 incident first response4 business hoursSource: the AI read of this record
- Data refreshcomplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's subscription fee for each month availability falls below the committed levelSource: the AI read of this record
- Price£19,500 total contract valueSource: the AI read of this record
- Payment termswithin 30 days of invoice dateSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
- Licenceup to 15 users and 4 external data connectorsSource: the AI read of this record
Body
Garrow Lusk - Order Form (signed)
Parties
Seller: BG-Demo Limited Buyer: Garrow Lusk
Service description
B-Glass – Starter: a cloud-based analytics platform providing unified access to customer records, transaction data, placement history and communications. Licensed for up to 15 users and 4 external data connectors.
Term
- Subscription start: 22 Jun 2026
- Subscription end: 21 Jun 2027
Pricing and payment
| Line item | Unit price | Qty | Discount | Net amount |
|---|---|---|---|---|
| B-Glass – Starter | £20k | 1 | , | £20k |
Total contract value: £20k
- Annual recurring revenue: £20k
- Payment terms: within 30 days of invoice date
- Billing: annual in advance
Service levels
- Availability: 99.5% uptime per calendar month
- P1 incident first response: 4 business hours
- Data refresh: complete by 07:00 customer local time on business days
- Service credit: 5% of one month's subscription fee for each month availability falls below the committed level
Signature
By signing below, both parties agree to the terms above.
On behalf of BG-Demo Limited:
Read the whole document (1,293 characters)
Nell Ashcombe Chief Executive Officer and Co-founder
On behalf of Garrow Lusk:
Authorised Representative
Date: 15 Jun 2026