Garrow Lusk - Order Form (signed)
Documentexecuted Garrow Lusk · order form · executed · 8 Jun 2023
Executed order form for B-Glass Starter, 22 Jun 2023 to 21 Jun 2024. Availability 99.5% uptime per calendar month, P1 first response 4 business hours. Starter list £20k at 10% discount gives £18k, plus £6,000 implementation.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for B-Glass Starter, 22 Jun 2023 to 21 Jun 2024. Availability 99.5% uptime per calendar month, P1 first response 4 business hours. Starter list £20k at 10% discount gives £18k, plus £6,000 implementation.
What it is: an executed order form between BG-Demo Limited and Garrow Lusk for B-Glass Starter, with 15 licensed users and up to 4 external data systems. The BG-Demo signatory is Nell Ashcombe; the customer signs as "Authorised Representative" with no name.
Commits: "Availability: 99.5% uptime per calendar month", "P1 incident first response: 4 business hours", and data refresh "complete by 07:00 customer local time on business days". Billing is annual in advance, payable within 30 days of invoice date.
Unusual: a 10% discount on the subscription, which is a first-term discount. The term is fixed from 22 Jun 2023 to 21 Jun 2024.
Not settled: the document states no renewal or auto-renewal terms and names no customer signatory. It does not show what happened after 21 Jun 2024.
As found in this document
As at Fri 9 Oct 2026- Date end21 Jun 2024Source: the AI read of this record
- Date signed8 Jun 2023Source: the AI read of this record
- Date start22 Jun 2023Source: the AI read of this record
- Price£17,550Source: the AI read of this record
- Availability99.5% uptime per calendar monthSource: the AI read of this record
- P1 incident first response4 business hoursSource: the AI read of this record
- Data refreshcomplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's subscription fee for each month availability falls below the committed levelSource: the AI read of this record
- Subscription price£17,550 net (£19,500 unit price, 10% discount)Source: the AI read of this record
- Implementation charge£6,000 one-offSource: the AI read of this record
- Total contract value£23,550Source: the AI read of this record
- Payment termswithin 30 days of invoice dateSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
The document
Body
Garrow Lusk - Order Form (signed)
Parties
Seller: BG-Demo Limited Buyer: Garrow Lusk
Service description
B-Glass – Starter: a cloud-based analytics platform providing your teams with unified access to customer records, transaction data, placement history and communications. Includes up to 15 licensed users and connectivity to up to 4 external data systems.
Term
- Subscription start: 22 Jun 2023
- Subscription end: 21 Jun 2024
Pricing and payment
| Line item | Unit price | Qty | Discount | Net amount |
|---|---|---|---|---|
| B-Glass – Starter | £20k | 1 | 10% | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | , | £6,000 |
Total contract value: £24k
- Annual recurring revenue: £18k
- One-off implementation charge: £6,000
- Payment terms: within 30 days of invoice date
- Billing: annual in advance
Service levels
Read the whole document (1,459 characters)
- Availability: 99.5% uptime per calendar month
- P1 incident first response: 4 business hours
- Data refresh: complete by 07:00 customer local time on business days
- Service credit: 5% of one month's subscription fee for each month availability falls below the committed level
Signature
By signing below, both parties agree to the terms above.
On behalf of BG-Demo Limited:
Nell Ashcombe Chief Executive Officer and Co-founder
On behalf of Garrow Lusk:
Authorised Representative
Date: 8 Jun 2023
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount on subscription
- Customer signatory unnamed