What it says
What this says
As at Fri 9 Oct 2026A Starter proposal dated 14 Apr 2023 for up to 15 users and four connectors. It prices the subscription at £18k and implementation at £6,000, with 99.5% uptime and a 4 business hour P1 first response. It is a proposal, not an executed order form.
What it is: a version 1 proposal filed as final, addressed to Garrow Lusk, a recruitment business for construction and engineering trades. It closes by saying a Master Services Agreement will be sent "Once you are ready to proceed", so it is an offer, not a signed contract.
Commits: the text states "B-Glass – Starter (annual)" at £18k, implementation at £6,000 and a total of £24k. Availability is 99.5% uptime, with nightly refresh by 07:00 UK time on business days.
Unusual: the £18k subscription is below the v1 Starter list of £20k in the company brief, so it implies a discount. The document does not label it as one or state its term.
Not settled: the document does not show who signed, whether the customer accepted, or the contract start and renewal dates. The executed order form decides contracted price and terms, and this proposal does not.
As found in this document
As at Fri 9 Oct 2026- Price£17,550Source: the AI read of this record
- Subscription price£17,550 (B-Glass – Starter (annual))Source: the AI read of this record
- Implementation fee£6,000 (Implementation – Starter (4 weeks, up to 4 connectors))Source: the AI read of this record
- Total Contract Value£23,550Source: the AI read of this record
- BillingThe subscription is invoiced annually in advance. The implementation fee is invoiced upon executionSource: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- SupportFirst response to critical issues within 4 business hoursSource: the AI read of this record
- Data refreshNightly completion by 07:00 UK time on business daysSource: the AI read of this record
- Users and connectorsUp to 15 users; up to four connectorsSource: the AI read of this record
The document
Body
Garrow Lusk - Proposal
14 Apr 2023
Context
Garrow Lusk specialises in recruitment for construction and engineering trades. This proposal outlines how B-Glass will enable your teams to query client accounts, placements and invoice data from a single interface.
Solution Overview
B-Glass will integrate with your CRM, your phone system, email and your finance system via up to four connectors. Your team will have access to search, conversational queries and dashboards through the web interface.
- Up to 15 users
- Nightly data refresh by 07:00 UK time on business days
- Standard support with 4-hour first response on critical issues
Pricing
| Item | Price |
|---|---|
| B-Glass – Starter (annual) | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 |
| Total Contract Value | £24k |
The subscription is invoiced annually in advance. The implementation fee is invoiced upon execution and covers initial setup and connector configuration.
Service Levels
- Availability: 99.5% uptime
- Support: First response to critical issues within 4 business hours
- Data refresh: Nightly completion by 07:00 UK time on business days
Read the whole document (1,360 characters)
Next Steps
We look forward to discussing this proposal with your team. Once you are ready to proceed, we will send a Master Services Agreement for execution.
Unusual terms
As at Fri 9 Oct 2026- Subscription below v1 Starter list price