Garrow Lusk - Proposal v1
Documentdraft Garrow Lusk · proposal · draft · 11 Apr 2023
Draft proposal to Garrow Lusk for the Starter tier: £18k annual subscription plus £6,000 implementation, total £24k. It states 99.5% uptime and first response to critical issues within 4 business hours. It is not a signed contract.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal to Garrow Lusk for the Starter tier: £18k annual subscription plus £6,000 implementation, total £24k. It states 99.5% uptime and first response to critical issues within 4 business hours. It is not a signed contract.
What it is: a draft proposal dated 11 Apr 2023, filed under Customers/Garrow Lusk/Proposals. It offers Starter for up to 15 users and up to four connectors, with search, conversational queries and dashboards.
Commits: it states "B-Glass – Starter (annual)" at £18k and implementation at £6,000, giving a "Total Contract Value" of £24k. Service levels quoted are "99.5% uptime", first response "within 4 business hours" and nightly refresh "by 07:00 UK time on business days".
Unusual: the £18k subscription is below the v1 Starter list of £20k in the company brief. The document does not say why, and it does not state a discount.
Not settled: it is a proposal, not an executed order form, so it binds no one. It says a Master Services Agreement would follow once agreed. The text does not show whether that happened or who at Garrow Lusk received it.
As found in this document
As at Fri 9 Oct 2026- Price£17,550Source: the AI read of this record
- Subscription price£17,550Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total Contract Value£23,550Source: the AI read of this record
- Subscription billinginvoiced annually in advanceSource: the AI read of this record
- Implementation billinginvoiced upon executionSource: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- SupportFirst response to critical issues within 4 business hoursSource: the AI read of this record
- Data refreshNightly completion by 07:00 UK time on business daysSource: the AI read of this record
The document
Body
Garrow Lusk - Proposal v1
Draft, 11 Apr 2023
Context
Garrow Lusk specialises in recruitment for construction and engineering trades. This proposal outlines how B-Glass will enable your teams to query client accounts, placements and invoice data from a single interface.
Solution Overview
B-Glass will integrate with your CRM, your phone system, email and your finance system via up to four connectors. Your team will have access to search, conversational queries and dashboards through the web interface.
- Up to 15 users
- Nightly data refresh by 07:00 UK time on business days
- Standard support with 4-hour first response on critical issues
Pricing
| Item | Price |
|---|---|
| B-Glass – Starter (annual) | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 |
| Total Contract Value | £24k |
The subscription is invoiced annually in advance. The implementation fee is invoiced upon execution and covers initial setup and connector configuration.
Service Levels
Read the whole document (1,389 characters)
- Availability: 99.5% uptime
- Support: First response to critical issues within 4 business hours
- Data refresh: Nightly completion by 07:00 UK time on business days
Next Steps
We'd like to walk through this proposal with your team and confirm the implementation timeline. Once agreed, we'll prepare a Master Services Agreement for execution.
Unusual terms
As at Fri 9 Oct 2026- Subscription priced at £17,550, below the v1 Starter list of £19,500