Saltdean Hart Insurance Brokers - Order Form (signed)
Documentexecuted Saltdean Hart Insurance Brokers · order form · executed · 8 Nov 2024
Executed Growth order form under the MSA, signed 8 Nov 2024, term 22 Nov 2024 to 21 Nov 2025. Subscription £40k net per year after a 10% first-term discount; availability 99.5%, P1 first response 1 business hour.
What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form under the MSA, signed 8 Nov 2024, term 22 Nov 2024 to 21 Nov 2025. Subscription £40k net per year after a 10% first-term discount; availability 99.5%, P1 first response 1 business hour.
What it is: an executed order form under the BG-Demo Master Services Agreement for the Growth tier subscription and Growth implementation. It states "Executed. Version 1. Signed 8 Nov 2024."
Commits: subscription of £40k net, billed annually in advance, plus a one-off implementation fee of £12k, total contract value £52k. Payment terms are 30 days from the invoice date. Availability is 99.5% and P1 first response is 1 business hour.
Unusual: the 10% discount applies "for this first term only", so the list price of £44k applies after it. Service credit is 10% of one month's fee, availability only; "Data freshness is not a credited measure under this order form."
Not settled: the initial term ended on 21 Nov 2025 and the form says only that renewal is handled through the customer success manager. It does not state an auto-renewal, a renewal price or a notice period, and the customer signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end21 Nov 2025Source: the AI read of this record
- Date signed8 Nov 2024Source: the AI read of this record
- Date start22 Nov 2024Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's fee for each month with an availability breachSource: the AI read of this record
- Annual recurring subscription (net)£39,600Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- BillingBilling frequency: annual, in advanceSource: the AI read of this record
- Payment terms30 days from the invoice dateSource: the AI read of this record
The document
Body
Saltdean Hart Insurance Brokers - Order Form (signed)
Status: Executed. Version 1. Signed 8 Nov 2024.
This order form is made under the BG-Demo Master Services Agreement and sets out the subscription and implementation services ordered by the customer.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Saltdean Hart Insurance Brokers, Brighton |
| BG-Demo account owner | Priya Raman, Account Executive |
| BG-Demo customer success manager | Marcus Bell |
2. Services ordered
| SKU | Description | Qty | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass: Growth tier subscription | 1 | £44k | 10% | £40k | Yes, annual |
| IMP-GROWTH | Implementation, Growth tier (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No, one-off |
The discount applies to the subscription for this first term only.
3. Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription (net) | £40k |
| One-off implementation fee | £12k |
| Total contract value | £52k |
Read the whole document (2,671 characters)
The total contract value is the subscription for the first term plus the one-off implementation fee. Only the subscription of £40k recurs annually.
4. Term
- Start date: 22 Nov 2024
- End date: 21 Nov 2025
- The initial term is one year from the start date. Renewal is handled through the customer success manager ahead of the end date.
5. Billing and payment
- Billing frequency: annual, in advance.
- The implementation fee is invoiced as a one-off charge.
- Payment terms: 30 days from the invoice date.
- All amounts are in pounds sterling (GBP).
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit basis | Availability only |
| Service credit | 10% of one month's fee for each month with an availability breach |
Data freshness is not a credited measure under this order form.
7. General
- This order form is governed by the Master Services Agreement between the parties.
- Connectors in scope are limited to those that the Growth tier allows and that the customer provides written access to.
- Where this order form and any earlier draft or quotation differ, this executed order form prevails.
8. Signatures
| For BG-Demo | For Saltdean Hart Insurance Brokers | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory of the customer |
| Date signed | 8 Nov 2024 | 8 Nov 2024 |
Unusual terms
As at Fri 9 Oct 2026- 10% discount for first term only
- Service credit for availability only, not data freshness