Kelvinhaugh Pension Services - Order Form (signed)
Documentexecuted Kelvinhaugh Pension Services · order form · executed · 26 Jan 2024
Executed order form under the BG-Demo MSA for the Starter tier: availability 99.5%, P1 first response 4 business hours, net subscription £18k a year after a 10% first-term discount. Implementation is £6,000 one-off; term 9 Feb 2024 to 8 Feb 2025.
What it says
What this says
As at Fri 9 Oct 2026Executed order form under the BG-Demo MSA for the Starter tier: availability 99.5%, P1 first response 4 business hours, net subscription £18k a year after a 10% first-term discount. Implementation is £6,000 one-off; term 9 Feb 2024 to 8 Feb 2025.
What it is: an executed order form signed on 26 Jan 2024 by Tom Ashdown for BG-Demo and an unnamed authorised signatory for the customer. It orders the Starter subscription and Starter implementation.
Commits: "Invoices are payable within 30 days of the invoice date." The subscription is billed annually in advance. Service credit is "5% of one month's fee, for availability only".
Unusual: the 10% discount "applies to the first term only", so the net £18k is not the ongoing price. The form says it prevails over any earlier draft, proposal or CRM record.
Not settled: the form states no renewal mechanism or auto-renewal, and the initial term ended on 8 Feb 2025. It does not show what happened afterwards, and the customer signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end8 Feb 2025Source: the AI read of this record
- Date signed26 Jan 2024Source: the AI read of this record
- Date start9 Feb 2024Source: the AI read of this record
- Price£17,550Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- Subscription price£17,550 annual recurring charge (net)Source: the AI read of this record
- Implementation fee£6,000 fixed one-off feeSource: the AI read of this record
- Total contract value£23,550Source: the AI read of this record
- BillingThe subscription is billed annually in advance.Source: the AI read of this record
- Payment termsInvoices are payable within 30 days of the invoice date.Source: the AI read of this record
The document
Body
Order Form: Kelvinhaugh Pension Services
Status: Executed Version: 1 Order date: 26 Jan 2024
This Order Form is issued under the BG-Demo Master Services Agreement and sets out the subscription and implementation services ordered by the Customer.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Kelvinhaugh Pension Services, Glasgow |
| BG-Demo account owner | Priya Raman |
| BG-Demo customer success manager | Daniel Okafor |
| BG-Demo account executive | Tom Ashdown |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | 1 | £20k | 10% | £18k | Yes, annual |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 | No, one-off |
The discount applies to the first term only.
3. Commercial summary
| Item | Amount |
|---|---|
| Annual recurring charge (Starter subscription, net) | £18k |
| One-off implementation fee | £6,000 |
| Total contract value | £24k |
4. Term
Read the whole document (2,310 characters)
- Tier: Starter
- Subscription start date: 9 Feb 2024
- Subscription end date: 8 Feb 2025
- The initial term is one year from the start date.
5. Billing and payment
- The subscription is billed annually in advance.
- The implementation fee is a fixed one-off fee.
- Invoices are payable within 30 days of the invoice date.
- All amounts are in pounds sterling.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit | 5% of one month's fee, for availability only |
Service credits under this Order Form are calculated on availability. Data freshness is not a credited measure on the Starter tier.
7. General
This Order Form, together with the Master Services Agreement, is the entire agreement for the services listed above. Where this executed Order Form differs from any earlier draft, proposal or CRM record, this Order Form prevails.
8. Signatures
| For BG-Demo | For Kelvinhaugh Pension Services | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory for the Customer |
| Date | 26 Jan 2024 | 26 Jan 2024 |
Unusual terms
As at Fri 9 Oct 2026- 10% discount, first term only
- Data freshness not a credited measure on Starter