B-Glass
Kingdon Diagnostics logo

Kingdon Diagnostics - Data Processing Agreement (signed)

Documentexecuted

Kingdon Diagnostics logo Kingdon Diagnostics · dpa · executed · 23 Dec 2024

Executed Data Processing Agreement signed 23 Dec 2024 under the Master Services Agreement, with Kingdon Diagnostics as Controller and BG-Demo as Processor. It states no price, availability or response-time figures, and no renewal date.

What it says

What this says

As at Fri 9 Oct 2026

Executed Data Processing Agreement signed 23 Dec 2024 under the Master Services Agreement, with Kingdon Diagnostics as Controller and BG-Demo as Processor. It states no price, availability or response-time figures, and no renewal date.

What it is: an executed DPA signed on 23 Dec 2024, sitting under the Master Services Agreement signed the same date. Kingdon Diagnostics is the "Controller" and BG-Demo the "Processor".

Commits: BG-Demo processes personal data "only on the Controller's documented instructions", needs prior written authorisation for any sub-processor, and must report breaches "without undue delay". On exit it returns or deletes data and removes its access to the Snowflake account.

Unusual: no transfers outside the United Kingdom except on the Controller's written instruction. Audits are allowed on reasonable notice and during business hours.

Not settled: price, service levels, term length, renewal and data residency. Residency is "a separate matter under the Master Services Agreement". The Kingdon Diagnostics signatory is not named, only the title.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date signed23 Dec 2024Source: the AI read of this record
  • Processing instructionsThe Processor processes personal data only on the Controller's documented instructionsSource: the AI read of this record
  • Sub-processorsThe Processor will not engage a sub-processor for personal data without the Controller's prior written authorisationSource: the AI read of this record
  • Personal data breachesThe Processor will tell the Controller without undue delay after becoming aware of a personal data breachSource: the AI read of this record
  • International transfersThe Processor will not transfer personal data outside the United Kingdom except on the Controller's written instructionSource: the AI read of this record
  • Return and deletionOn the end of the services, the Processor will, at the Controller's choice, return or delete personal data it holdsSource: the AI read of this record
  • Auditreasonable audits by the Controller or its appointed auditor, on reasonable notice and during business hoursSource: the AI read of this record

The document

Body

Kingdon Diagnostics - Data Processing Agreement (signed)

Status: Executed Signed: 23 Dec 2024

This Data Processing Agreement sits under the Master Services Agreement between BG-Demo and Kingdon Diagnostics signed on the same date.

Parties

  • Kingdon Diagnostics of Newcastle upon Tyne, the "Controller".
  • BG-Demo, a London data business, the "Processor".

Purpose and scope

The Processor provides B-Glass to the Controller under the Master Services Agreement. The brain is built and run inside the Controller's own Snowflake account. This agreement applies to any personal data that the Processor handles on the Controller's behalf in doing so.

Roles

The Controller decides the purposes and means of processing. The Processor processes personal data only on the Controller's documented instructions, which are the Master Services Agreement, this agreement and any written instruction the Controller gives during the term.

Subject matter and data

Read the whole document (4,070 characters)
ItemDescription
Subject matterProvision, configuration and support of B-Glass
DurationThe term of the Master Services Agreement and any period needed to return or delete data
Nature of processingIndexing, searching, summarising and displaying data from the sources the Controller connects
Data subjectsStaff, contacts at referring trusts and insurers, and other individuals appearing in connected systems
Types of dataBusiness contact details, referral and ticket records, invoice records and related correspondence held in connected systems

The parties agree that the Controller will decide which sources are connected and will not connect sources it has no lawful basis to process.

Processor obligations

The Processor will:

  • process personal data only as instructed, and tell the Controller if it believes an instruction breaches data protection law;
  • ensure that everyone with access to personal data is bound by confidentiality;
  • apply appropriate technical and organisational measures, including access controls and logging within the Controller's Snowflake account;
  • help the Controller respond to requests from individuals exercising their rights;
  • help the Controller with security reviews, impact assessments and consultations where reasonably asked.

Security

Because the brain runs inside the Controller's own Snowflake account, the Controller's existing account controls apply. The Processor will use only the access the Controller grants and will keep that access to what is needed for implementation and support.

Sub-processors

The Processor will not engage a sub-processor for personal data without the Controller's prior written authorisation, and will put in place written terms with any authorised sub-processor that give the same protection as this agreement.

Personal data breaches

The Processor will tell the Controller without undue delay after becoming aware of a personal data breach affecting the Controller's data, and will give the information the Controller reasonably needs to meet its own obligations.

International transfers

The Processor will not transfer personal data outside the United Kingdom except on the Controller's written instruction and in line with applicable data protection law. Data residency options are a separate matter under the Master Services Agreement.

Return and deletion

On the end of the services, the Processor will, at the Controller's choice, return or delete personal data it holds and remove its access to the Controller's Snowflake account, unless the law requires it to keep the data.

Audit

The Processor will make available the information reasonably needed to show compliance with this agreement and will allow reasonable audits by the Controller or its appointed auditor, on reasonable notice and during business hours.

Signatures

Signed for BG-Demo

Name: Tom Ashdown Title: Account Executive Date: 23 Dec 2024

Signed for Kingdon Diagnostics

Title: Authorised signatory, Kingdon Diagnostics Date: 23 Dec 2024

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • UK-only transfers without written instruction
  • Prior written authorisation for sub-processors
  • Audit rights on reasonable notice

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only