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Kingdon Diagnostics - Proposal

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Kingdon Diagnostics logo Kingdon Diagnostics · proposal · final · 11 Nov 2024

Final proposal from Tom Ashdown for the Growth tier of B-Glass. Annual subscription £42k; total deal amount £54k including one-off implementation. It is a proposal, not an executed order form, and states no service levels.

What it says

What this says

As at Fri 9 Oct 2026

Final proposal from Tom Ashdown for the Growth tier of B-Glass. Annual subscription £42k; total deal amount £54k including one-off implementation. It is a proposal, not an executed order form, and states no service levels.

What it is: a proposal dated 11 Nov 2024, prepared by Tom Ashdown, for the Growth tier built inside the customer's own Snowflake account. Its stored status is final, but it is an offer, not executed paper.

Commits: it states two prices. "Growth subscription, annual price" is £42k, and the "Total deal amount" is £54k, which "includes the one-off implementation fee. It is not an annual price."

Unusual: the annual price is below the v1 Growth list of £44k in the company brief, which suggests a discount, but the text does not say so. The document names Marcus Bell as customer success manager and Lewis Kerr as account owner as of its date.

Not settled: it gives no availability, response times, refresh deadline, connector dates, payment terms, signature or start date. The order form and Master Services Agreement are listed as next steps, so the executed paper decides the actual terms.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Price£41,800Source: the AI read of this record
  • Growth subscription, annual price£41,800Source: the AI read of this record
  • Total deal amount£53,800Source: the AI read of this record
  • Implementation, one-off fixed feeIncluded in the deal amount belowSource: the AI read of this record
  • Currency and taxAll prices are in pounds sterling and exclude VAT.Source: the AI read of this record

The document

Body

Kingdon Diagnostics - Proposal

Prepared for: Kingdon Diagnostics, Newcastle upon Tyne Prepared by: Tom Ashdown, Account Executive, BG-Demo Date: 11 November 2024 Status: Final

Context

Kingdon Diagnostics is an independent diagnostic imaging network. It runs MRI and CT services for NHS trusts and private insurers from twelve sites across the North East and Cumbria.

The contract managers at Kingdon Diagnostics have told us that the information they need about each trust sits in separate places. Referrals, reporting-turnaround tickets and invoices each live in their own system, and pulling them together for a single trust takes manual reconciliation. This proposal sets out how B-Glass from BG-Demo would give them one place to see and ask about all three.

What we propose

We propose the Growth tier of B-Glass, built and run inside Kingdon Diagnostics' own Snowflake account. The brain would connect the systems that hold referrals, reporting-turnaround tickets and invoices, and make them queryable together by the contract management team.

In practice that means a contract manager can:

Read the whole document (3,509 characters)
  • see one trust's referrals, turnaround tickets and invoices on a single page;
  • ask the brain questions in plain English rather than exporting and matching spreadsheets;
  • build dashboards for the measures each trust and insurer cares about;
  • review progress with the BG-Demo customer success team at regular business reviews.

Scope

AreaWhat is included
SubscriptionB-Glass, Growth tier, for the Kingdon Diagnostics contract management teams
CapabilitiesPages, chat and search, plus the dashboards builder
Data sourcesThe Growth connector allowance, covering the referral, helpdesk and accounting systems named in discovery
ImplementationA fixed-fee Growth implementation, delivered by BG-Demo, to connect the sources and get the first teams asking questions
Customer successA named customer success manager, Marcus Bell, and regular business reviews

The account owner for Kingdon Diagnostics at BG-Demo is Lewis Kerr.

Pricing

ItemAmount
Growth subscription, annual price£42k
Implementation, one-off fixed feeIncluded in the deal amount below
Total deal amount£54k

The total deal amount of £54k is the whole value of the deal and includes the one-off implementation fee. It is not an annual price. The annual subscription price is £42k, and that is the figure that would recur at each renewal, subject to the price book in force at that time.

All prices are in pounds sterling and exclude VAT.

How we would work together

  1. Agree the commercial terms. Tom Ashdown confirms the order form and the Master Services Agreement with your team.
  2. Implementation. BG-Demo connects the agreed sources inside your Snowflake account and checks the data with your contract managers.
  3. Go live. The first contract managers start asking questions of the brain and building their trust-by-trust views.
  4. Review. Marcus Bell runs business reviews so that the value is visible and the brain keeps pace with how you work.

Next steps

  • Kingdon Diagnostics confirms the tier and the sources it wants connected first.
  • BG-Demo issues the Master Services Agreement and order form for review.
  • The two teams agree a start date for implementation.

If anything in this proposal needs adjusting, please speak to Tom Ashdown and he will update it.

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Total deal amount includes one-off implementation
  • Annual price below v1 Growth list, no discount stated

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

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