What it says
What this says
As at Fri 9 Oct 2026Proposal from Lewis Kerr for the Starter tier: 99.5% availability, 4-hour first response, £6,000 implementation and £20k annual subscription, £26k in year 1. It is unsigned and is an open item, not executed paper.
What it is: a proposal dated 15 Jan 2026, prepared by Lewis Kerr, Account Executive, for the Starter tier. It asks the customer to sign an attached Order Form, which is not in this file.
Commits: "99.5% availability SLA" with "4-hour first response on support", and four connectors "live within 10 business days of go-live". Payment is "In advance on signature and on each anniversary date".
Unusual: renewal is annual unless either party gives 90 days' notice in writing, and the initial term runs one year from go-live. The subscription price of £20k matches the v1 Starter list price, although v2 applied to new business from 1 Dec 2025.
Not settled: the stored status is final, but a proposal is not a contract. The text does not show whether it was accepted or what the executed order form says.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Availability99.5% availability SLASource: the AI read of this record
- Support first response4-hour first response on supportSource: the AI read of this record
- Data refresheach business night by 07:00 local timeSource: the AI read of this record
- ConnectorsYour choice of four connectors, live within 10 business days of go-liveSource: the AI read of this record
- Implementation fee£6,000 (four weeks)Source: the AI read of this record
- Annual subscription£19,500 (Starter tier)Source: the AI read of this record
- Year 1 total£25,500Source: the AI read of this record
- PaymentIn advance on signature and on each anniversary dateSource: the AI read of this record
- Initial termOne year from go-liveSource: the AI read of this record
- Renewal noticeAnnual unless either party provides 90 days' notice in writingSource: the AI read of this record
The document
Body
Ekholm Byggtjänst, Proposal
Proposal Details
Prepared for: Ekholm Byggtjänst Date: 15 Jan 2026 Prepared by: Lewis Kerr, Account Executive, BG-Demo
Overview
This proposal outlines BG-Demo's Starter tier for Ekholm Byggtjänst. The Starter tier gives your team unified access to project data, scheduling, invoices and customer communications through a single searchable interface.
The Offering
Starter Tier Subscription
BG-Demo connects your systems inside your own Snowflake account. The Starter tier includes:
- Up to 15 users (soft limit)
- 4 data connectors
- Pages, chat and search interface
- Data refresh each business night by 07:00 local time
- 99.5% availability SLA with 4-hour first response on support
- Six-monthly check-ins with BG-Demo
- Annual subscription, invoiced in advance
Implementation
Our implementation team will configure your initial connectors and set up your account over four weeks. One member of your team will be trained to manage connectors and user access.
Pricing
Read the whole document (1,916 characters)
| Component | Amount |
|---|---|
| Implementation (four weeks) | £6,000 |
| Annual subscription (Starter tier) | £20k |
| Year 1 total | £26k |
All prices exclude VAT.
Term and Conditions
- Initial term: One year from go-live
- Renewal: Annual unless either party provides 90 days' notice in writing
- Payment: In advance on signature and on each anniversary date
- Connectors included: Your choice of four connectors, live within 10 business days of go-live
Next Steps
- Review and sign the attached Order Form
- Confirm your four preferred connectors
- Provide your Snowflake account details and an admin contact
- We will schedule your implementation kick-off within one week of signature
Prepared by: Lewis Kerr Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- connectors live within 10 business days of go-live
- 90 days' written notice to stop renewal
- term runs from go-live, not signature
- subscription at £19,500 on a January 2026 proposal