What it says
What this says
As at Fri 9 Oct 2026Proposal for a Starter tier B-Glass: £6,000 implementation over 4 weeks plus a £20k year 1 subscription, £26k total contract value. It is a proposal awaiting approval, not an executed order form. It states no availability or P1 response figures.
What it is: a proposal from BG-Demo to Penvarra Digital, created and last modified on 16 Oct 2023, filed as final. The text asks the customer to "confirm approval" before an order form is sent, so it is an open item, not a contract.
Commits: nothing binding. It sets out Starter scope (one team, up to 15 users as a soft limit, four connectors), a 4-week implementation, and a 12-month subscription renewing annually with 30 days' notice.
Unusual: nothing off the standard Starter terms. The £20k matches the v1 Starter list price in the brief, and no discount is stated.
Not settled: whether the order form was ever signed, the actual start date, the signatory, and any service levels or connector delivery dates. The executed order form, if one exists, overrides this proposal.
As found in this document
As at Fri 9 Oct 2026- Price£25,500Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Implementation duration4 weeksSource: the AI read of this record
- Year 1 subscription (Starter)£19,500Source: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- BillingThe subscription is annual, payable on signature, and renews each year.Source: the AI read of this record
- Subscription term12 monthsSource: the AI read of this record
- RenewalAnnual, with 30 days' noticeSource: the AI read of this record
Body
Penvarra Digital: B-Glass
Overview
This proposal outlines the engagement between BG-Demo and Penvarra Digital to build and deploy B-Glass: an AI-queryable layer over your CRM and email data, running inside your own Snowflake account.
Scope
Tier: Starter
Included:
- One team
- Up to 15 users (soft limit)
- Four data connectors
- Pages, chat and search
- Six-monthly check-ins
Implementation
Duration: 4 weeks
Activities:
- Data discovery and requirements
- Connector configuration and testing
- Go-live support
- User training
Pricing
| Component | Cost |
|---|---|
| Implementation | £6,000 |
| Year 1 subscription (Starter) | £20k |
| Total contract value | £26k |
Implementation is a one-off fixed fee. The subscription is annual, payable on signature, and renews each year.
Terms
- Start date: Following signature of the order form
- Subscription term: 12 months
- Renewal: Annual, with 30 days' notice
Next Steps
Please confirm approval and we will send the order form for signature.
For questions, contact Tom Ashdown.