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Ravensholt Capital - Security Questionnaire

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Ravensholt Capital logo Ravensholt Capital · security questionnaire · final · 2 Oct 2026

Security questionnaire for the Growth tier implementation, dated 2 Oct 2026, answered by BG-Demo. It states TLS 1.2 or higher, a 24-hour recovery point objective and incident reporting within 4 business hours. It carries no price and no contractual commitment.

What it says

What this says

As at Fri 9 Oct 2026

Security questionnaire for the Growth tier implementation, dated 2 Oct 2026, answered by BG-Demo. It states TLS 1.2 or higher, a 24-hour recovery point objective and incident reporting within 4 business hours. It carries no price and no contractual commitment.

What it is: a BG-Demo response to Ravensholt Capital's security assessment for a Growth tier implementation, version 1, stored as final. Hannah Lowe, Solutions Engineer, is the resolved BG-Demo author.

States: "Security incidents reported to your nominated contact within 4 business hours with root-cause analysis and remediation tracking." Recovery is "24-hour recovery point objective", and the platform is described as "SOC 2 Type II certified and GDPR-compliant".

Unusual: "We do not maintain separate audit logs" relies on Snowflake's audit system. Customer-managed keys are available only on request.

Not settled: it is a questionnaire answer, not an order form or DPA, so it sets no price, term or service level. The text does not show a customer signatory, a customer reviewer or whether Ravensholt accepted the answers.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Data in transitTLS 1.2 or higher for all data to and from Snowflake. API authentication via OAuth 2.0.Source: the AI read of this record
  • Backup and recoveryRecovery environment maintained with 24-hour recovery point objective.Source: the AI read of this record
  • Incident responseSecurity incidents reported to your nominated contact within 4 business hours with root-cause analysis and remediation tracking.Source: the AI read of this record

The document

Body

Ravensholt Capital, Security Questionnaire

Version 1 · 2 October 2026

Assessment of security and compliance controls for Growth tier implementation.

Control assessment

QuestionAnswer
Data in transitTLS 1.2 or higher for all data to and from Snowflake. API authentication via OAuth 2.0.
Data at restEncrypted within your Snowflake account using Snowflake's native encryption. Customer-managed keys available on request. BG-Demo retains no copies outside Snowflake.
Access controlBG-Demo runs inside your Snowflake account. Access governed by your Snowflake roles and permissions. Support staff have no standing data access; access granted only for debugging with customer consent.
Audit loggingAll queries and access logged in Snowflake's audit system. We do not maintain separate audit logs.
AuthenticationGrowth tier supports username/password and SSO via your identity provider. Passwords are salted and hashed; plaintext never stored.
Segregation of dutiesAdmins manage users and connectors. Query results restricted to authorised users. Data pipelines run under restricted Snowflake roles with no human
Read the whole document (1,778 characters)

read access. | | Backup and recovery | Handled by Snowflake. Recovery environment maintained with 24-hour recovery point objective. | | Compliance | SOC 2 Type II certified and GDPR-compliant. Data Protection Addendum available. | | Incident response | Security incidents reported to your nominated contact within 4 business hours with root-cause analysis and remediation tracking. |

Summary

BG-Demo meets the security and compliance standards expected for a Growth tier platform. We welcome discussion of any aspect of this assessment with your security team.

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • No separate audit logs beyond Snowflake
  • Customer-managed keys on request only
  • Support access only with customer consent

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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