What it says
What this says
As at Fri 9 Oct 2026Proposal dated 12 Feb 2024 for the Starter tier: £6,000 implementation over four weeks and a £20k Year 1 subscription, £26k total Year 1. It is a proposal, not an executed order form, and states no availability or P1 response terms.
What it is: a version 1 proposal filed as final for Thornwick Haulage, created and modified on 12 Feb 2024. Its own text says "we will send you an order form to execute", so it is an open item, not a contract.
Commits: it sets out Starter scope (one team, up to 15 users, four connectors), a total Year 1 of £26k and "From Year 2, the subscription is £20k annually." The contract term is twelve months from go-live with a 90-day renewal notice period.
Not settled: the evidence does not show whether an order form was signed, who signed for the customer, or the start date. No availability, P1 response, refresh deadline, service credit, connector go-live date or payment terms are stated. Any executed order form would override these figures.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- ImplementationImplementation (4 weeks) | £6,000Source: the AI read of this record
- Year 1 subscription£19,500Source: the AI read of this record
- Total Year 1£25,500Source: the AI read of this record
- Year 2 subscriptionFrom Year 2, the subscription is £19,500 annually.Source: the AI read of this record
- Contract termThe contract runs for twelve months from go-liveSource: the AI read of this record
- Renewal notice90-day renewal notice periodSource: the AI read of this record
Body
Thornwick Haulage - Proposal
Introduction
B-Glass is an AI-queryable layer built inside your own Snowflake account. It gives your teams one unified place to ask questions across your CRM, calls, emails, tickets, product usage and business data, without the need for manual reconciliation between systems.
Scope of work
We propose the Starter tier, which includes:
- One team
- Up to 15 users
- Four data connectors
- Pages, chat and search
- Six-monthly check-ins with our Customer Success team
Pricing
| Item | Cost |
|---|---|
| Implementation (4 weeks) | £6,000 |
| Year 1 subscription | £20k |
| Total Year 1 | £26k |
From Year 2, the subscription is £20k annually.
Implementation and contract
Implementation takes four weeks from the start date. The contract runs for twelve months from go-live, with a 90-day renewal notice period.
Next steps
Once you are ready to proceed, we will send you an order form to execute. Upon signature, we will begin the technical setup and implementation planning.