What it says
What this says
As at Fri 9 Oct 2026Starter order form for 1 Apr 2026 to 31 Mar 2027: £22k subscription plus £6,000 implementation, £28k total contract value. Availability 99.5%, P1 first response within 4 business hours. The customer signature line is blank.
What it is: an order form for B-Glass Starter with Wattlebrook Insurance Services, filed as executed. Tom Ashdown, Account Executive, signed for BG-Demo on 13 Mar 2026.
Commits: "The annual subscription (£22k) renews automatically unless 90 days' notice is given." Service levels are 99.5% availability, P1 first response within 4 business hours, and data refresh by 07:00 customer local time on business days.
Unusual: auto-renewal for successive one-year periods, with 90 days' notice. The discount is 0%.
Not settled: the Wattlebrook signature line is blank, though dated 13 Mar 2026, and no signatory name appears. The stored status says executed, but the text does not show the customer's signature.
As found in this document
As at Fri 9 Oct 2026- Date end31 Mar 2027Source: the AI read of this record
- Date renewal31 Mar 2027Source: the AI read of this record
- Date signed13 Mar 2026Source: the AI read of this record
- Date start1 Apr 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Availability99.5% measured monthlySource: the AI read of this record
- P1 first responseWithin 4 business hoursSource: the AI read of this record
- Data refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's subscription fee for each month availability falls below 99.5%Source: the AI read of this record
- Subscription price£22,000Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- Billing frequencyAnnual in advanceSource: the AI read of this record
- Payment terms30 days from invoice dateSource: the AI read of this record
- Implementation scopeWithin 4 weeks, up to 4 data connectors, user provisioning for up to 15 usersSource: the AI read of this record
- Renewal noticeRenews automatically unless 90 days' notice is givenSource: the AI read of this record
The document
Body
Wattlebrook Insurance Services - Order Form
Order Details
Customer: Wattlebrook Insurance Services Contract Start Date: 1 April 2026 Contract End Date: 31 March 2027 Billing Frequency: Annual in advance Payment Terms: 30 days from invoice date
Subscription and Implementation
| Description | Qty | Unit Price | Net | Recurring |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £22k | £22k | Yes |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 | No |
| Total Contract Value | £28k |
The annual subscription (£22k) renews automatically unless 90 days' notice is given.
Service Levels
- Availability: 99.5% measured monthly
- P1 First Response: Within 4 business hours
- Data Refresh: Complete by 07:00 customer local time on business days
- Service Credit: 5% of one month's subscription fee for each month availability falls below 99.5%
Scope of Implementation
BG-Demo will implement B-Glass service within 4 weeks, including:
- System configuration and setup
- Up to 4 data connectors
- User provisioning for up to 15 users
- Training and go-live support
Terms
Read the whole document (1,629 characters)
- Initial term: 1 April 2026 to 31 March 2027
- Auto-renewal: Yes, for successive one-year periods unless 90 days' notice given
- Discount: 0%
Signature Block
Both parties agree to these terms and conditions.
BG-Demo Limited
Signature: Tom Ashdown Name: Tom Ashdown Title: Account Executive Date: 13 Mar 2026
Wattlebrook Insurance Services
Signature: _______________________ Title: Authorised Signatory Date: 13 Mar 2026
Unusual terms
As at Fri 9 Oct 2026- Auto-renewal for successive one-year periods
- 90 days' notice to prevent renewal
- Customer signature line blank