Lindqvarn Retail - Order Form (signed)
Documentexecuted Lindqvarn Retail · order_form · executed · 2025-05-23
Executed order form dated 23 May 2025 for Enterprise tier: £99k annual subscription after a 10% first-term discount, plus a £30k implementation. Availability 99.9%, P1 first response half an hour. Term 1 Jun 2025 to 31 May 2026.
What it says
What this says
Current to 13 Oct 26Executed order form dated 23 May 2025 for Enterprise tier: £99k annual subscription after a 10% first-term discount, plus a £30k implementation. Availability 99.9%, P1 first response half an hour. Term 1 Jun 2025 to 31 May 2026.
What it is: an executed order form under the BB-Demo Master Services Agreement, signed by Tom Ashdown and an unnamed authorised signatory for Lindqvarn Retail on 23 May 2025.
Commits: annual subscription of £99k billed annually in advance, a one-off £30k implementation, and "Payment terms: 30 days from the date of invoice." Service levels are 99.9% availability, P1 first response "Half an hour" and nightly refresh by 07:00 customer local time on business days.
Unusual: the 10% discount applies "for the first term only", so the subscription price changes at renewal. Service credits cover availability and data freshness, which is standard for Enterprise.
Not settled: the document states an end date of 31 May 2026 but no renewal or auto-renewal clause. It does not name the customer signatory or say what happens after the term, so later invoices and any renewal paper must be checked.
As found in this document
Current to 9 Oct 26- Date end31 May 2026Source: object_read:doc_026_007
- Date signed23 May 2025Source: object_read:doc_026_007
- Date start1 Jun 2025Source: object_read:doc_026_007
- Price£99,000Source: object_read:doc_026_007
- Annual recurring subscription (after discount)£99,000Source: object_read:doc_026_007
- One-off implementation fee£30,000Source: object_read:doc_026_007
- Total contract value£129,000Source: object_read:doc_026_007
- Billing frequencyannual, in advanceSource: object_read:doc_026_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_026_007
- Availability99.9%Source: object_read:doc_026_007
- P1 first responseHalf an hourSource: object_read:doc_026_007
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_026_007
- Service credit10% of one month's fee for each month in which a breach occurs10% of one month's fee for each month in which a breach occurs · Source: object_read:doc_026_007
- Credit basisAvailability and data freshnessSource: object_read:doc_026_007
- Implementation scope12 weeks, security review, up to 12 connectors12 weeks, security review, up to 12 connectors · Source: object_read:doc_026_007
The document
Body
Lindqvarn Retail - Order Form (signed)
Status: Executed Version: 1 Order form date: 23 May 2025
This order form is made under the BB-Demo Master Services Agreement between the parties below. It records the subscription and implementation services ordered and the commercial terms that apply to them.
1. Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Lindqvarn Retail |
| Location | London | Stockholm |
| Commercial owner | Tom Ashdown, Account Executive | Authorised signatory (see section 7) |
| Customer success manager | Marcus Bell | n/a |
2. Services ordered
The customer orders the company brain at Enterprise tier, built and run inside the customer's own Snowflake account, together with a fixed-fee implementation.
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain – Enterprise | 1 | £110k | 10% | £99k | Annual subscription |
| IMP-ENTERPRISE | Implementation – Enterprise (12 weeks, security review, up to 12 connectors) | 1 | £30k | 0% | £30k | One-off, fixed fee |
3. Commercial summary
Read the whole document (2,631 characters)
| Item | Amount |
|---|---|
| Annual recurring subscription (after discount) | £99k |
| One-off implementation fee | £30k |
| Total contract value | £129k |
The discount of 10% applies to the subscription line for the first term only. The implementation line carries no discount.
4. Term
| Subscription start date | 1 Jun 2025 |
| Subscription end date | 31 May 2026 |
| Tier | Enterprise |
5. Billing and payment
- Billing frequency: annual, in advance.
- The implementation fee is invoiced once, as a one-off charge.
- Payment terms: 30 days from the date of invoice.
- All amounts are in GBP and exclusive of VAT where applicable.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | Half an hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month in which a breach occurs |
| Credit basis | Availability and data freshness |
As an Enterprise customer, Lindqvarn Retail is credited for breaches of both availability and data freshness.
7. Signatures
By signing below, each party accepts this order form and the terms of the Master Services Agreement that it sits under.
| For BB-Demo | For Lindqvarn Retail |
|---|---|
| Name: Tom Ashdown | Name: Authorised signatory |
| Title: Account Executive | Title: Authorised signatory of Lindqvarn Retail |
| Date: 23 May 2025 | Date: 23 May 2025 |
Unusual terms
Current to 9 Oct 26- 10% discount on first term only
- implementation includes up to 12 connectors