Wrenfield Property Management - Proposal v1
Documentdraft Wrenfield Property Management · proposal · draft · 31 Dec 2025
Draft Starter proposal from Tom Ashdown dated 31 Dec 2025. It quotes £22k a year in advance plus £6,000 one-off implementation, 99.5% availability and a 4-hour first response on P1 issues. It is valid for 30 days and is not signed.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter proposal from Tom Ashdown dated 31 Dec 2025. It quotes £22k a year in advance plus £6,000 one-off implementation, 99.5% availability and a 4-hour first response on P1 issues. It is valid for 30 days and is not signed.
What it is: a sales proposal for the Starter tier, prepared by Tom Ashdown for Wrenfield Property Management and marked "Status: Draft". It binds nobody until an order form is signed.
Commits: the table lists "Every night by 07:00 UK time" for refresh and "Email support, 4-hour first response on P1 issues". Price is "£22k" annual in advance, with "£6,000" one-off implementation and a "£28k" first-year total.
Unusual: year 2 onwards is quoted at a flat £22k per year, invoiced each January. The 30-day validity runs from 31 Dec 2025, so it has long passed as of today.
Not settled: the text does not show whether Wrenfield accepted, whether an order form was executed, or who signed. Any executed order form would override this draft.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- B-Glass Starter subscription£22,000, Annual, in advanceSource: the AI read of this record
- Implementation Starter (4 weeks)£6,000, One-offSource: the AI read of this record
- Total first-year commitment£28,000Source: the AI read of this record
- Availability SLA99.5%Source: the AI read of this record
- P1 first response4-hour first response on P1 issuesSource: the AI read of this record
- Data refreshEvery night by 07:00 UK timeSource: the AI read of this record
- Implementation timelineFour weeks from signature, go-live by the end of week 4Source: the AI read of this record
- Renewal pricingYear 2 onwards, £22,000 per year, invoiced in advance each JanuarySource: the AI read of this record
- Proposal validity30 days from this dateSource: the AI read of this record
The document
Body
Proposal: B-Glass for Wrenfield Property Management
Prepared for: Wrenfield Property Management, London Prepared by: Tom Ashdown, Account Executive, BG-Demo Date: 31 December 2025 Valid for: 30 days from this date
Executive summary
Wrenfield Property Management manages residential blocks and estates across London. Today, residents' complaints, service-charge invoices and freeholder calls live in three separate systems: the helpdesk, the accounting system and the call recorder. No single view brings them together. The result is missed context, slower resolution and manual reconciliation.
B-Glass will unify these systems in one queryable layer, built inside your Snowflake account. Your team will ask the brain questions like "Show me all calls and tickets from this resident this year" or "What invoices are overdue for this property?" in seconds, without leaving the brain.
Solution: B-Glass – Starter
Read the whole document (3,019 characters)
| Aspect | Included |
|---|---|
| Licensed users | 15 |
| Data connectors | 4 (helpdesk, accounting, call recorder, email) |
| Query interface | Chat and search (pages available at no extra cost) |
| Check-ins | Six-monthly business review |
| Support | Email support, 4-hour first response on P1 issues |
| Data refresh | Every night by 07:00 UK time |
| Availability SLA | 99.5% |
Use cases for Wrenfield
- Resident context: A resident calls in. The agent asks the brain, "Show me all tickets, calls and invoices for flat 4B over the past year." The brain returns the full history, avoiding repeated explanation.
- Arrears recovery: The finance team searches for "outstanding invoices for properties where tenants have called more than five times in the past month". The brain lists properties at risk.
- Freeholder meetings: Before a freeholder meeting, retrieve all calls and complaints for that property in one click, so the managing agent walks in prepared.
Pricing and implementation
| Item | Price | Frequency |
|---|---|---|
| B-Glass – Starter | £22k | Annual, in advance |
| Implementation – Starter (4 weeks) | £6,000 | One-off |
| Total first-year commitment | £28k | , |
Implementation timeline: Four weeks from signature. We will connect your helpdesk, accounting system, call recorder and email system; train two of your administrators; and hand over to your team for go-live by the end of week 4.
Renewal: Year 2 onwards, £22k per year, invoiced in advance each January. You may add users or connectors at that time at additional cost.
Next steps
- This week: We confirm you want to proceed.
- Next week: You sign the Order Form and Master Services Agreement; we start implementation.
- Week 2–5: Four-week build and go-live.
- Week 6 onwards: Your teams start using the brain; we support you to adoption.
Please confirm to secure this pricing.
Status: Draft
Prepared by Tom Ashdown Account Executive, BG-Demo tom.ashdown@bg-demo.example
Unusual terms
As at Fri 9 Oct 2026- Year 2 price held at £22,000
- Renewal invoiced each January
- 30-day proposal validity
- Pages included at no extra cost