What it says
What this says
As at Fri 9 Oct 2026Executed order form for B-Glass Starter, 1 Dec 2025 to 30 Nov 2026. Availability 99.5%, P1 first response 4 business hours, annual subscription £20k plus £6,000 one-off implementation, total contract value £26k.
What it is: the executed order form between BG-Demo and Silverbeck Energy Services, ordered 14 Nov 2025 by Account Executive Lewis Kerr. It covers the Starter subscription and Starter implementation.
Commits: "Availability SLA | 99.5%", "P1 First Response | 4 business hours" and a service credit of "5% of one month's subscription fee". All connectors must be live within 28 days, with nightly refresh by 07:00 customer local time on business days.
Unusual: renewal is "Automatic unless either party provides 90 days' written notice". The discount line is left as "...", so no discount is stated.
Not settled: the signature blocks show no named signatories, so the evidence does not show who signed for Silverbeck. The text does not state the renewal price, and the subscription price is the figure in this document only.
As found in this document
As at Fri 9 Oct 2026- Date end30 Nov 2026Source: the AI read of this record
- Date renewal30 Nov 2026Source: the AI read of this record
- Date signed14 Nov 2025Source: the AI read of this record
- Date start1 Dec 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability SLA99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Service Credit (per breach)5% of one month's subscription feeSource: the AI read of this record
- Nightly RefreshBy 07:00 customer local time, business daysSource: the AI read of this record
- Included Connectors4 (configurable)Source: the AI read of this record
- Included Users15 (soft limit)Source: the AI read of this record
- Annual Subscription£19,500Source: the AI read of this record
- Implementation fee£6,000 one-offSource: the AI read of this record
- Total Contract Value£25,500Source: the AI read of this record
- Billing FrequencyAnnual, in advanceSource: the AI read of this record
- Payment Terms30 days net from invoice dateSource: the AI read of this record
- Contract Term12 months from 1 Dec 2025 to 30 Nov 2026Source: the AI read of this record
- RenewalAutomatic unless either party provides 90 days' written noticeSource: the AI read of this record
- Live CommitmentAll connectors live within 28 daysSource: the AI read of this record
The document
Body
Silverbeck Energy Services, Order Form
Order Date: 14 Nov 2025 Service Start: 1 Dec 2025 Service End: 30 Nov 2026
Parties
Supplier: BG-Demo Customer: Silverbeck Energy Services Account Executive: Lewis Kerr
Services and Pricing
| Item | SKU | Quantity | Unit Price | Amount | Recurring |
|---|---|---|---|---|---|
| B-Glass – Starter | SUB-STARTER | 1 | £20k | £20k | Annual |
| Implementation – Starter (4 weeks, up to 4 connectors) | IMP-STARTER | 1 | £6,000 | £6,000 | One-off |
Subtotal: £26k Discount:... Total Contract Value: £26k
Service Levels
| Item | Level |
|---|---|
| Availability SLA | 99.5% |
| P1 First Response | 4 business hours |
| Service Credit (per breach) | 5% of one month's subscription fee |
| Nightly Refresh | By 07:00 customer local time, business days |
| Included Connectors | 4 (configurable) |
| Included Users | 15 (soft limit) |
Commercial Terms
Read the whole document (1,769 characters)
Annual Subscription: £20k Billing Frequency: Annual, in advance Payment Terms: 30 days net from invoice date Contract Term: 12 months from 1 Dec 2025 to 30 Nov 2026 Renewal: Automatic unless either party provides 90 days' written notice
Implementation
- Duration: 4 weeks from service start
- Live Commitment: All connectors live within 28 days
- Scope: Up to 4 data connectors, architecture review, configuration, testing and training
Signature Block
For BG-Demo:
_________________________ Authorised Signatory BG-Demo Date: 14 Nov 2025
For Silverbeck Energy Services:
_________________________ Authorised Signatory Silverbeck Energy Services Date: 14 Nov 2025
Unusual terms
As at Fri 9 Oct 2026- Automatic renewal unless 90 days' written notice
- Connectors live within 28 days
- Discount line left as an ellipsis