B-Glass
Silverbeck Energy Services logo

Silverbeck Energy Services - Order Form (signed)

Documentexecuted

Silverbeck Energy Services logo Silverbeck Energy Services · order form · executed · 14 Nov 2025

Executed order form for B-Glass Starter, 1 Dec 2025 to 30 Nov 2026. Availability 99.5%, P1 first response 4 business hours, annual subscription £20k plus £6,000 one-off implementation, total contract value £26k.

What it says

What this says

As at Fri 9 Oct 2026

Executed order form for B-Glass Starter, 1 Dec 2025 to 30 Nov 2026. Availability 99.5%, P1 first response 4 business hours, annual subscription £20k plus £6,000 one-off implementation, total contract value £26k.

What it is: the executed order form between BG-Demo and Silverbeck Energy Services, ordered 14 Nov 2025 by Account Executive Lewis Kerr. It covers the Starter subscription and Starter implementation.

Commits: "Availability SLA | 99.5%", "P1 First Response | 4 business hours" and a service credit of "5% of one month's subscription fee". All connectors must be live within 28 days, with nightly refresh by 07:00 customer local time on business days.

Unusual: renewal is "Automatic unless either party provides 90 days' written notice". The discount line is left as "...", so no discount is stated.

Not settled: the signature blocks show no named signatories, so the evidence does not show who signed for Silverbeck. The text does not state the renewal price, and the subscription price is the figure in this document only.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end30 Nov 2026Source: the AI read of this record
  • Date renewal30 Nov 2026Source: the AI read of this record
  • Date signed14 Nov 2025Source: the AI read of this record
  • Date start1 Dec 2025Source: the AI read of this record
  • Price£19,500Source: the AI read of this record
  • Availability SLA99.5%Source: the AI read of this record
  • P1 First Response4 business hoursSource: the AI read of this record
  • Service Credit (per breach)5% of one month's subscription feeSource: the AI read of this record
  • Nightly RefreshBy 07:00 customer local time, business daysSource: the AI read of this record
  • Included Connectors4 (configurable)Source: the AI read of this record
  • Included Users15 (soft limit)Source: the AI read of this record
  • Annual Subscription£19,500Source: the AI read of this record
  • Implementation fee£6,000 one-offSource: the AI read of this record
  • Total Contract Value£25,500Source: the AI read of this record
  • Billing FrequencyAnnual, in advanceSource: the AI read of this record
  • Payment Terms30 days net from invoice dateSource: the AI read of this record
  • Contract Term12 months from 1 Dec 2025 to 30 Nov 2026Source: the AI read of this record
  • RenewalAutomatic unless either party provides 90 days' written noticeSource: the AI read of this record
  • Live CommitmentAll connectors live within 28 daysSource: the AI read of this record

The document

Body

Silverbeck Energy Services, Order Form

Order Date: 14 Nov 2025 Service Start: 1 Dec 2025 Service End: 30 Nov 2026


Parties

Supplier: BG-Demo Customer: Silverbeck Energy Services Account Executive: Lewis Kerr


Services and Pricing

ItemSKUQuantityUnit PriceAmountRecurring
B-Glass – StarterSUB-STARTER1£20k£20kAnnual
Implementation – Starter (4 weeks, up to 4 connectors)IMP-STARTER1£6,000£6,000One-off

Subtotal: £26k Discount:... Total Contract Value: £26k


Service Levels

ItemLevel
Availability SLA99.5%
P1 First Response4 business hours
Service Credit (per breach)5% of one month's subscription fee
Nightly RefreshBy 07:00 customer local time, business days
Included Connectors4 (configurable)
Included Users15 (soft limit)

Commercial Terms

Read the whole document (1,769 characters)

Annual Subscription: £20k Billing Frequency: Annual, in advance Payment Terms: 30 days net from invoice date Contract Term: 12 months from 1 Dec 2025 to 30 Nov 2026 Renewal: Automatic unless either party provides 90 days' written notice


Implementation

  • Duration: 4 weeks from service start
  • Live Commitment: All connectors live within 28 days
  • Scope: Up to 4 data connectors, architecture review, configuration, testing and training

Signature Block

For BG-Demo:

_________________________ Authorised Signatory BG-Demo Date: 14 Nov 2025

For Silverbeck Energy Services:

_________________________ Authorised Signatory Silverbeck Energy Services Date: 14 Nov 2025

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Automatic renewal unless 90 days' written notice
  • Connectors live within 28 days
  • Discount line left as an ellipsis

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only