Dunholm Precision - Order Form (signed)
Documentexecuted Dunholm Precision · order form · executed · 10 Nov 2025
Executed order form signed 10 Nov 2025 renewing the Growth subscription with two blocks of additional users. Annual charge £51k, availability 99.5%, P1 first response 1 business hour. Term ends 30 Nov 2026.
What it says
What this says
As at Fri 9 Oct 2026Executed order form signed 10 Nov 2025 renewing the Growth subscription with two blocks of additional users. Annual charge £51k, availability 99.5%, P1 first response 1 business hour. Term ends 30 Nov 2026.
What it is: an executed order form under the Master Services Agreement, signed 10 Nov 2025. It renews the subscription that began on 1 Dec 2024 and sets the Growth tier with 60 licensed users.
Commits: BG-Demo invoices £51k annually in advance, payable within 30 days. Service levels are availability 99.5% and P1 first response of 1 business hour, with a credit of "10% of one month's fee for each month with an availability breach".
Unusual: credits are for availability only and "They are not payable for data freshness under this order form." No discount applies to either line.
Not settled: the document states no renewal notice period or auto-renewal. The customer signatory is unnamed, shown only as "Authorised signatory". The term end of 30 Nov 2026 is the date a renewal conversation hinges on.
As found in this document
As at Fri 9 Oct 2026- Date end30 Nov 2026Source: the AI read of this record
- Date signed10 Nov 2025Source: the AI read of this record
- Date start1 Dec 2025Source: the AI read of this record
- Price£51,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's fee for each month with an availability breachSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring charge£51,000Source: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Licensed users60 licensed users for the termSource: the AI read of this record
The document
Body
Dunholm Precision - Order Form (signed)
Executed order form under the BG-Demo Master Services Agreement
Status: Executed. Signed on 10 Nov 2025.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Dunholm Precision, Sheffield |
| Account owner | Tom Ashdown, Account Executive, BG-Demo |
| Customer Success Manager | Daniel Okafor, BG-Demo |
| Tier | Growth |
This order form renews the subscription that began on 1 Dec 2024 and is governed by the Master Services Agreement between the parties.
2. Term
| Start date | 1 Dec 2025 |
| End date | 30 Nov 2026 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days |
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net (annual) |
|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass – Growth | 1 | £44k | 0% | £44k |
| ADD-USERS-10 | Additional 10 users | 2 | £3,500 | 0% | £7,000 |
Both lines are recurring.
| Annual recurring charge | £51k |
| Total contract value | £51k |
The customer will have 60 licensed users for the term: the Growth user allowance plus two blocks of additional users.
4. Service levels
Read the whole document (2,303 characters)
| Service level | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for each month with an availability breach |
| Credit basis | Availability only |
Service credits are payable for availability only. They are not payable for data freshness under this order form.
5. Billing
- BG-Demo will invoice the annual charge of £51k in advance for the term.
- Invoices are payable within 30 days of the invoice date.
- No discount applies to either line.
6. General
- This order form is subject to the Master Services Agreement. If the two conflict, this order form prevails for the commercial terms stated above.
- Connectors, support and other features are as included in the Growth tier unless stated here.
- Any change to users or tier during the term must be agreed in writing by both parties.
7. Signatures
| For BG-Demo | For Dunholm Precision | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Dunholm Precision |
| Date | 10 Nov 2025 | 10 Nov 2025 |
Unusual terms
As at Fri 9 Oct 2026- Service credit for availability only, not data freshness
- Two blocks of additional 10 users at £3,500 each