Dunholm Precision - Order Form (signed)
Documentexecuted Dunholm Precision · order form · executed · 25 Oct 2024
Executed Growth order form under the MSA, term 1 Dec 2024 to 30 Nov 2025. Availability 99.5%, P1 first response 1 hour within business hours. Subscription £40k net after a 10% first-term discount, plus a £12k one-off implementation fee.
What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form under the MSA, term 1 Dec 2024 to 30 Nov 2025. Availability 99.5%, P1 first response 1 hour within business hours. Subscription £40k net after a 10% first-term discount, plus a £12k one-off implementation fee.
What it is: an executed order form under the BG-Demo Master Services Agreement for the Growth tier, signed by Tom Ashdown and a Dunholm Precision authorised signatory on 25 Oct 2024.
Commits: availability of 99.5% and P1 first response of 1 hour, within business hours. Billing is "annual, in advance" with invoices "payable within 30 days of the invoice date".
Unusual: the 10% discount "applies to the first term only", so the net price is not the continuing price. Service credits are 10% of one month's fee and "Availability only", with none for data freshness.
Not settled: the term ended 30 Nov 2025 and the subscription "renews only by agreement between the parties". This document does not show any renewal, later term or current price, and does not name the customer signatory.
As found in this document
As at Fri 9 Oct 2026- Date end30 Nov 2025Source: the AI read of this record
- Date signed25 Oct 2024Source: the AI read of this record
- Date start1 Dec 2024Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour, within business hoursSource: the AI read of this record
- Service credit10% of one month's fee for a month in which availability is breachedSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring subscription (net)£39,600Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- Total contract value£51,600Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment termsInvoices are payable within 30 days of the invoice dateSource: the AI read of this record
- ImplementationImplementation – Growth (8 weeks, up to 8 connectors)Source: the AI read of this record
The document
Body
Dunholm Precision - Order Form (signed)
Status: Executed
This order form is made under the BG-Demo Master Services Agreement and sets out the subscription and implementation services supplied to Dunholm Precision.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Dunholm Precision, Sheffield |
| BG-Demo account owner | Tom Ashdown, Account Executive |
| BG-Demo customer success manager | Daniel Okafor |
| Tier | Growth |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass – Growth | 1 | £44k | 10% | £40k | Annual subscription |
| IMP-GROWTH | Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12k | 0% | £12k | One-off, fixed fee |
The discount applies to the first term only.
3. Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription (net) | £40k |
| One-off implementation fee | £12k |
| Total contract value | £52k |
The total contract value includes the one-off implementation fee. The annual recurring amount is the subscription line only.
4. Term
Read the whole document (2,854 characters)
- Start date: 1 Dec 2024
- End date: 30 Nov 2025
- The subscription renews only by agreement between the parties. The customer success manager will open the renewal conversation ahead of the end date.
5. Billing and payment
- Billing frequency: annual, in advance.
- Invoices are payable within 30 days of the invoice date.
- The implementation fee is invoiced once, on the terms above.
- All amounts are in pounds sterling.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour, within business hours |
| Service credit | 10% of one month's fee for a month in which availability is breached |
| Credit basis | Availability only |
Service credits under this order form are given for availability. They are not given for data freshness.
7. Implementation
BG-Demo will connect the customer's sources inside the customer's own Snowflake account, up to the connector allowance of the Growth tier, as described in the implementation line above. The customer will provide written access to each source before work on that source begins.
8. General
- This order form is governed by the Master Services Agreement between the parties.
- Where this order form and any earlier proposal or draft differ, this executed order form applies.
- Changes to this order form must be agreed in writing and signed by both parties.
9. Signatures
| For BG-Demo | For Dunholm Precision | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Dunholm Precision |
| Date | 25 Oct 2024 | 25 Oct 2024 |
| Signature | Signed | Signed |
Unusual terms
As at Fri 9 Oct 2026- 10% discount, first term only
- Renews only by agreement between the parties
- Service credits for availability only, not data freshness