Quaystead Marine Services - Order Form (signed)
Documentexecuted Quaystead Marine Services · order form · executed · 15 Dec 2025
Executed order form for B-Glass Starter, 1 Jan 2026 to 31 Dec 2026, at £20k per year. Commits to 99.5% uptime and a P1 first response of 4 business hours. Auto-renews unless 90 days' written notice is given.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for B-Glass Starter, 1 Jan 2026 to 31 Dec 2026, at £20k per year. Commits to 99.5% uptime and a P1 first response of 4 business hours. Auto-renews unless 90 days' written notice is given.
What it is: an executed order form under the BG-Demo Master Services Agreement for the Starter tier, 15 users and up to four connectors. The customer signature block names no signatory.
Commits: "Total Contract Value: £20k", billed annually in advance on Net 30 days. Service levels are 99.5% uptime, P1 first response of 4 business hours and a nightly refresh complete by 07:00 UK time on business days.
Unusual: the form states "Annual Recurring Revenue: £20k" and the price matches the v1 list. Renewal is automatic unless 90 days' written notice of non-renewal is given.
Not settled: the customer signatory's name and title are blank. The form does not state connector go-live dates or any discount.
As found in this document
As at Fri 9 Oct 2026- Date end31 Dec 2026Source: the AI read of this record
- Date renewal31 Dec 2026Source: the AI read of this record
- Date signed15 Dec 2025Source: the AI read of this record
- Date start1 Jan 2026Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Total Contract Value£19,500Source: the AI read of this record
- System Availability99.5% uptimeSource: the AI read of this record
- P1 First Response Time4 business hoursSource: the AI read of this record
- Data RefreshNightly, complete by 07:00 UK time on business daysSource: the AI read of this record
- Service Credit5% of one month's subscription fee per month of availability breachSource: the AI read of this record
- Payment TermsNet 30 days from invoiceSource: the AI read of this record
- Billing FrequencyAnnual, in advanceSource: the AI read of this record
- Non-renewal notice90 days' written notice of non-renewalSource: the AI read of this record
The document
Body
Quaystead Marine Services, Order Form (Signed)
Status: Executed Contract Period: 1 January 2026 to 31 December 2026 Signature Date: 15 December 2025
Customer and Subscription Details
| Field | Value |
|---|---|
| Customer | Quaystead Marine Services, Southampton |
| Billing Period | 12 months (1 January 2026–31 December 2026) |
| Subscription Tier | B-Glass – Starter |
| Licensed Users | 15 |
| Data Connectors | Up to four |
| Payment Terms | Net 30 days from invoice |
| Billing Frequency | Annual, in advance |
Pricing and Commercial Terms
| Line Item | Unit Price | Quantity | Net Amount |
|---|---|---|---|
| B-Glass – Starter | £20k | 1 | £20k |
Total Contract Value: £20k Annual Recurring Revenue: £20k
Service Levels
| Metric | Level |
|---|---|
| System Availability | 99.5% uptime |
| P1 First Response Time | 4 business hours |
| Data Refresh | Nightly, complete by 07:00 UK time on business days |
| Service Credit | 5% of one month's subscription fee per month of availability breach |
Features and Support
Read the whole document (1,622 characters)
- Pages, chat and search across your data
- Six-monthly customer check-in calls
- Standard support
Key Terms
- Annual subscription renews automatically at the end of each term unless 90 days' written notice of non-renewal is given.
- This Order Form is executed under the BG-Demo Master Services Agreement.
Authorisation
| Party | Signatory | Title | Date |
|---|---|---|---|
| Quaystead Marine Services | 15 December 2025 | ||
| BG-Demo Ltd | Tom Ashdown | Account Executive | 15 December 2025 |
Unusual terms
As at Fri 9 Oct 2026- Auto-renewal at end of each term
- 90 days' written notice of non-renewal