What it says
What this says
As at Fri 9 Oct 2026Executed order form for Quaystead Marine Services: Starter subscription at £20k per year plus £6,000 one-off implementation, total £26k. Availability 99.5%, P1 first response 4 business hours, service period 1 Jan 2025 to 31 Dec 2025.
What it is: the executed order form signed 13 Dec 2024 by Tom Ashdown for BG-Demo and an authorised signatory for the customer. It covers the Starter subscription and a four-week implementation.
Commits: availability of 99.5%, P1 first response of 4 business hours and data refresh by 07:00 UK time each business day. A service credit of 5% of one month's fee applies if availability falls below 99.5% in a month.
Unusual: the renewal clause says "If no notice is given, the subscription renews on the then-current list price." Notice of 90 days is required before 31 December 2025.
Not settled: the document does not name the customer signatory, and it does not say what the renewed price is. It does not show whether the term was renewed, which would need invoices or a later order form.
As found in this document
As at Fri 9 Oct 2026- Date end31 Dec 2025Source: the AI read of this record
- Date renewal31 Dec 2025Source: the AI read of this record
- Date signed13 Dec 2024Source: the AI read of this record
- Date start1 Jan 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Data Refreshby 07:00 UK time each business daySource: the AI read of this record
- Service Credit5% of one month's fee if availability falls below 99.5% in any calendar monthSource: the AI read of this record
- Subscription fee£19,500, invoiced in advance on 1 January 2025Source: the AI read of this record
- Implementation fee£6,000, invoiced on signature of this orderSource: the AI read of this record
- Payment duewithin 30 days of invoiceSource: the AI read of this record
- Implementation duration4 weeks from 1 January 2025Source: the AI read of this record
- Renewal notice90 days' notice before 31 December 2025 to end the serviceSource: the AI read of this record
The document
Body
Quaystead Marine Services - Order Form
Order Date: 13 Dec 2024
Service Start: 1 January 2025
Service End: 31 December 2025
Ordered By
Customer: Quaystead Marine Services, Southampton
Order Lines
| Item | Qty | Unit Price | Total | Recurring? |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | £20k | Yes, annual |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 | No |
Total Contract Value: £26k
Subscription Terms
- Tier: Starter
- Users: up to 15 (soft limit)
- Connectors: up to 4 (hard limit)
- Features: Search, chat, pages, six-monthly check-in
- Availability: 99.5%
- P1 First Response: 4 business hours
- Data Refresh: by 07:00 UK time each business day
- Service Credit: 5% of one month's fee if availability falls below 99.5% in any calendar month
Payment Terms
- Subscription fee: invoiced in advance on 1 January 2025
- Implementation fee: invoiced on signature of this order
- Payment due: within 30 days of invoice
- Currency: GBP
Implementation
Read the whole document (1,750 characters)
- Duration: 4 weeks from 1 January 2025
- Scope: connector setup, data mapping, one-team training, go-live validation
- Support: included through completion
Renewal
This order covers the period 1 January 2025 to 31 December 2025. Either party must give 90 days' notice before 31 December 2025 to end the service. If no notice is given, the subscription renews on the then-current list price.
Acceptance
This order is accepted by BG-Demo on signature below and becomes binding.
For BG-Demo Limited
Tom Ashdown, Account Executive
13 Dec 2024
For Quaystead Marine Services
Authorised Signatory
13 Dec 2024
Unusual terms
As at Fri 9 Oct 2026- Auto-renews at then-current list price
- 90 days' notice before 31 December 2025